The U.S. General Services Administration (GSA) and the U.S. Army Medical Command (MEDCOM) have signed a Memorandum of Understanding (MOU) that give MEDCOM access to critical process improvement and performance management services needed to make major changes in their health care delivery system to better serve soldiers, their families, Department of the Army civilians, and retirees.
This partnership will help MEDCOM transition the Army’s Health Care System into one that focuses on disease prevention and behaviors that promote wellness and healthy living. in an effort to create a seamless process MEDCOM will use GSA’s Performance Management/Continuous Process Improvement (PM/CPI) blanket purchase agreement (BPA) that is estimated to streamline the acquisition of approximately $20 million in performance management and continuous process improvement services acquisition over the next five years.
“MEDCOM is making tremendous changes to how they deliver services to their customers and they recognize that using GSA’s contract solutions for process improvement services will streamline their efforts ,” said GSA’s Professional Services Category Executive Tiffany Hixson. “Tapping into GSA’s blanket purchase agreement is exactly the right prescription.”
The BPA delivers better value and savings by saving taxpayer dollars and easier access to resources and tools through a streamlined acquisition process. MEDCOM will have a choice of well qualified contractors and performance management services and the benefits of governmentwide shared best practices related to PM/CPI approaches.