GSA’s Northwest/Arctic Region fleet team launched an online training program early last year designed to deliver better value and savings by reaching more than 10,000 federal customers and saving federal agencies nearly $420,000 in training expenses.
The desktop training program answers federal customer’s questions about a broad range of topics related to use of government vehicles including authorization and liabilities, billing, fuel consumption, greening the fleet, electric vehicle alternatives, maintenance agreements, and vehicle turn in.
The once regional program has expanded nationally thanks in large part to Acquisition Service’s Acting Operations Manager Jon DeWofle, who helped facilitate the program. Each month the Northwest/Arctic Fleet Management Division and colleagues from divisions around the country host four workshops via Adobe Connect. Customers can listen in, ask questions, and interact with a GSA Fleet Service Representatives. The workshops are recorded and available on the GSA Fleet Desktop Workshop YouTube channel
To date between 500-700 federal customers dial in each month. In February 2013 alone, 3,600 customers participated in the “personal liability when operating a government vehicle” training, which is a new record.
In addition to avoiding the cost of travel for GSA personnel, the Fleet team estimates it has saved customer agencies approximately $420,000 in training expenses. The program is also sustainable since neither the trainer nor the participant needs to travel saving carbon emissions.
To participate in the monthly desktop workshops contact email@example.com or (208) 830-8517. Customers will be added to a workshop invitation mailing list and will receive updates when new workshops are posted online.