Federal IT Reform Shows GSA As A Key Leader

CIO Council LogoIn late 2010, the Office of Management and Budget (OMB) at the White House issued a 25-point plan to reform the federal government’s IT management.  The General Services Administration (GSA), under the auspices of the Office of the Chief Information Officer (OCIO), was pleased to be a key part of this plan.

In the past 18 months we’ve made great strides in achieving our goals under the OMB plan, and we’re pleased that the CIO Council’s blog has highlighted our progress in a new post.  Click here to get a quick rundown on how GSA is saving money and helping to make government work better and smarter with the latest technology.

Among our notable achievements are GSA’s migration to the cloud for email and other key services, which saves the Federal government $3 million annually; cutting inefficiencies and boosting productivity, allowing us to route $600,000 to other needed programs; and devising an enterprise-wide approach to IT at GSA, ensuring a better use of funds that results in a more productive workforce.

If you don’t want to leave Around the Corner, here’s the CIO.gov post.  I’d love your feedback!

As the federal government’s savings and purchasing expert, the U.S. General Services Administration (GSA) has a record of delivering smart, synchronized IT solutions to federal agencies and providing significant savings to the American taxpayer. One important way in which GSA drives those savings is by helping to lead governmentwide IT reform.  GSA’s record of leading is clear: from strategically applying the TechStat process  to demonstrating the value of the Administration’s cloud-first policy, GSA has partnered across the government to deliver on the ambitious goals of a modern and cost-efficient Federal IT strategy.

GSA has seen serious successes with the TechStat process and we’ve seen substantial analysis — and re-analysis — of agency IT systems as a result.  TechStat is an essential piece of the IT review process, and GSA is pioneering its use.  By convening key stakeholders and tackling IT challenges in a targeted and strategic way, TechStat provided a new lens that helped determine the best approach for the short- and long-term success of our IT portfolio. For example, by reviewing the Identity Credential and Access Management investment, GSA significantly reduced the required number of resource-intensive system integrations and accelerated project delivery time by 18 months.  By cutting inefficiency and boosting productivity through the TechStat process, we identified more than $600,000 in resources that were then diverted to other programmatic areas.

GSA has also been a leader on the Administration’s Cloud First policy. Last June, we transitioned the agency’s email from a traditional, hardware-heavy platform to a cutting edge, cloud-based system. Doing so has uncovered tremendous savings and tangible benefits including faster upgrades, lower management costs, reduced waste and redundancy, and improved agency-wide collaborative capacity. Perhaps most importantly, the move to the cloud is expected to reduce email system operating costs by 50% — nearly $3 million — every year.

Finally, in coordination with OMB’s Shared Services, Digital Government and PortfolioStat initiatives, GSA is embarking on a comprehensive IT portfolio review designed to ensure an enterprise approach to information technology within the Agency.  Past consolidation and cloud delivery successes such as GSA’s transition to the Google platform are a springboard to streamline GSA’s enterprise content management, internal acquisition tools, customer management capabilities and infrastructure. Consistent with the OMB Shared Service plans, GSA will consolidate several regional content management systems into the enterprise solution.  We will also deliver a major component of GSA’s Solicitation Writing System supporting enterprise internal acquisition.
The 25-Point Plan for Federal IT Reform is bold and ambitious, but GSA is proud to be a part of the accomplishments it has produced.  GSA will use these successes as the foundation for more innovation and steeper savings.