IT Software: Cost Savings in Enterprise Licenses Agreements, Strategic IT Resourcing

This blog post is part of a seven-part series reviewing the Acquisition Gateway and IT Category data, trends, expertise, and advocacy that GSA’s ​Office of Information Technology Category (ITC) organization offers to support other agencies’ missions.

(Note: This is a guest blog post by John Radziszewski, Director, Office of IT Products within ITC in GSA’s Federal Acquisition Service (FAS). In this capacity, he oversees GSA’s IT Hardware and Software Subcategories.

GSA’s IT Software Subcategory team is implementing government-wide strategies and initiatives that will reduce costly duplication of enterprise software agreements, improve pricing, and better leverage the government’s buying power. This is being accomplished by enhancing current IT Schedule 70 contracts such as: Environmental Systems Research Institute’s (Esri) geospatial software, Carahsoft’s Adobe’s data-centric security and electronic signature solutions, and Carahsoft’s Hewlett Packard Enterprise (HPE) software. These enhancements give government users what they need, when they need it, and at the lowest cost.

The federal government spends at least $6 billion annually on commercial software through more than 50,000 individual contracting actions — not an optimal way to buy. This way of procuring commercial software licenses usually results in duplicate IT investments across agencies, causing disjointed pricing indexes, terms, and conditions, and increasing the complexity of licenses management.

To tackle this issue, the Enterprise Software Category Team (ESCT) is enhancing new Enterprise Licenses Agreements (ELAs) to reduce duplication of enterprise software agreements, improve pricing, and better leverage the government’s buying power.

Leveraging Government’s Buying Power through ELAs

Through smart government-wide mandates, GSA is currently enhancing ELAs on IT Schedule 70 to better meet government needs, while at the same time reducing duplication of enterprise software licenses, improving cost savings, and optimizing the government’s procurement capabilities. This allows agencies to redirect funding to other mission priorities.

In January 2016, we’ve already enhanced the following government-wide enterprise software license agreements:

GSA‑​Carahsoft’s HPE — The enhanced software agreement with Carahsoft for HPE IT management solutions could result in discounts of up to 39 percent over commercial pricing for government agencies and a potential savings up $50 million over five years for taxpayers.

GSA‑Carahsoft’s Adobe — Again working with Carahsoft, on their Adobe’s data-centric security and electronic signature solutions, it will result in potential savings of $350 million.

GSA‑Esri geospatial software — We agreed to modify Esri’s IT Schedule 70 terms and conditions for geospatial software ELAs. It will result to at least an additional 3% in savings for agencies.

Today, agencies with existing Carahsoft’s HPE/Adobe and Esri software can now take advantage of immediate savings by switching to these ELAs by processing a simple modification. Agencies who make the switch can receive additional savings on ELA prices.

A Look Ahead: Software License Management Service (SLMS)

Working with several agencies, GSA developed a Software License Management Service (SLMS) that can generate significant cost savings by:

  • cutting unnecessary software license spending,
  • implementing controls on the software license management lifecycle, and
  • improving an agency’s cybersecurity posture by tracking and monitoring vulnerabilities.

SLMS uses subject-matter experts to engage agencies with one goal in mind: saving the government (and taxpayers!) money on software licensing. The program is the foundation for successfully managing software. It employs a phased approach to assess agency maturity relevant to IT Asset Management (ITAM), while establishing plans for implementing improvements.

To date, GSA has successfully launched SLMS pilots at three agencies:

  • For GSA, our focus has been on deploying a cutting-edge software asset management toolset, targeting a quick ‘Return On Investment’ on software buys. This is achieved by capturing, controlling, and evaluating GSA’s current software inventory and procurement data, and finding areas for demand management.
  • At the Office of Personnel Management (OPM), the SLMS team is conducting a current-state gap analysis based on an ITAM maturity model. The outcomes will be a detailed analysis of program performance and a future roadmap for organizational maturity.
  • For the Nuclear Regulatory Commission (NRC), we helped develop a full suite of ITAM governance, processes, procedures, and policies.

We are ready to expand the pilot to other agencies as well. If your agency is interested in an approach to software asset management, please contact our team (SLMS@gsa.gov). We are here to help you capture real cost savings, enhance cybersecurity, and comply with federal mandates.

To learn more and to access best practices and contract information, please visit the Software Hallway on the Acquisition Gateway.

Also follow us on Twitter @GSA_ITC and LinkedIn to join our ongoing conversations about government IT.

Other News!

2017 Category Management Conference

The American Council for Technology (ACT) and Industry Advisory Council (IAC), and GSA are co-sponsoring an event on Category Management and the Acquisition Gateway. The robust speaker list includes leadership from the the IT Category, the Gateway team, industry, and others! Get more information on the 2017 Category Management Conference.

FY14: Savings, Savings, Savings

In our most recent blog post, we shared how much money federal agencies and taxpayers save by using GSA’s Networx program. And while it’s a significant amount of money, there’s more to the savings story.

Across government we are challenged with constrained budgets and acquisition resources while simultaneously focused on improving procurement and ultimately delivering successful projects and programs. FAS and ITS are drastically rethinking how we can serve our customers by creating a marketplace that will provide agencies with buying options, access to data and information, access to expertise, an improved buying experience, and at the same time deliver significant savings.

Government’s IT Marketplace – Delivering Savings

ITS is government’s go-to source for IT products, services, and solutions. We are committed to helping agencies understand acquisition options and find solutions. This year, we set out with an ambitious goal of bringing $1.35B in savings to our customers and I am happy to report that we were able to meet our goal. Here are some of the savings highlights:

  • The Networx program saved its subscribing agencies $678 million in FY13.
  • One agency is expected to achieve 20% cost savings by using Networx.
  • We helped an agency that needed to connect securely to the public Internet with Managed Trusted Internet Protocol Service (MTIPS) to achieve an estimated 20% cost savings.
  • Most agencies using GSA’s USAccess Program (HSPD-12 Identity, Credentials and Access Management) shared service save between 4 and 9 times the amount it costs to do it themselves.
  • Using the SmartBUY BPAs, agencies saved $775M in software costs compared to commercial prices.
  • The FedRAMP program takes a “do once, use many” approach to Authority to Operate (ATO), which can help save agencies up to a year in time and $100,000 versus conducting their own ATO process.
  • As of September 30, 2013, the new ReverseAuctions.GSA.gov site delivered 17 federal agencies an average savings of 7.27% ($161,549 in savings).

It’s no secret that FAS and ITS focus on increasing the use of GSA acquisition solutions and programs by federal, state, local and tribal governments. By using existing contract vehicles that are flexible and customizable, every agency gets what they need but doesn’t have to recreate the basic procurement process. We aim to reduce the need for duplicate contracts, improve consistency in terms and conditions, improve the chance of successful project outcomes, and of course save agencies money. We leverage the full buying power of the government which gives us the ability to negotiate and drive down prices for everyone.

Initiatives to Reduce Costs in FY14

We’re happy with FY13 results, but this is a marathon and not a sprint, and there is more that we can do. We’re hard at work making FY14 more successful than FY13 with the goal to increase our ability to serve as the government’s marketplace:

  • We want to help agencies make smarter decisions through data: We are piloting prices-paid initiatives for some of our contracts now, including Future COMSATCOM Services Acquisition (FCSA) and Governmentwide Acquisition Contracts (GWACs), making prices-paid data available thereby enabling better buying decisions.
  • We have been conducting a full-scale review and “modernization” of the GSA Federal Supply Schedules contracts to ensure they are best suited to meet today’s needs.
  • We are focusing our offerings around “categories of spend” to streamline offerings and channels to the market.
  • In FY13, we set the groundwork to help government through our Managed Mobility Program that includes a managed mobility information center and our FSSI Wireless BPAs to deliver agency savings in FY14. We are reducing price variability on wireless service plans, and less variation will help agencies make better cost-saving business decisions. Agencies can save 15-20% on wireless service annually and eliminate mobile device costs entirely since zero-cost devices are bundled with service plans.
  • And, we just recently launched the Request for Quote on the FSSI Large Desktop Publisher BPAs, part of the SmartBUY program, which will drive even greater savings for government software.

The underlying purpose of each initiative is to allow us to better serve agency customers and deliver more cost savings. And there are more to come. Not only will our FY14 initiatives serve government needs, but prices-paid data, modernization of contracts, and aligning acquisitions to seller buying patterns help industry partners compete, reduce costs, and make it easier to do business with the government.

Contact us via one of our customer service channels if you have questions or need assistance. And be sure to follow us and continue the conversation on Twitter @GSA_ITS.

 

Great Government through Technology

The Digital Revolution is dramatically changing the way we live, the way we work, and the way that the American government is serving its constituents; I think for the better.  Almost every day, I hear about exciting new technologies or innovations with the potential to produce changes in the way government serves and interacts with citizens.  The rapid pace of these technological changes – and the ability to harness them effectively – is one of the biggest challenges facing government today.

The government has already made great strides in improving the way it distributes information, provides services and communicates with the American people. That is why I am especially proud to be leading the Office of Integrated Technology Services (ITS) within GSA’s Federal Acquisition Service. We help government agencies execute their core mission by making it easier for them to acquire the latest in technology products, services and solutions.  That is what I mean when you hear me talking about “Great Government through Technology”.

I started as Assistant Commissioner of ITS in April.  Over the past several months, I have focused on helping our customer agencies implement the administration’s IT priorities, including cyber security, sustainability and innovation.  But one of the things I am particularly thrilled about is the increased emphasis on government collaboration and communication.  That is why I am happy to be making the first of many postings on this blog.

I plan to post here frequently. This space will be used to tell you about trends that I see in the marketplace, my focus here at ITS and important initiatives.  But most of all, I want to hear back from YOU!  I will be looking out for your comments and topic suggestions, and though I won’t be able to respond to everyone, I will do my best to keep the communication two-way.

Looking forward to hearing from all of you!