8(a) STARS III — IT Support for U.S. Embassy 

Through GSA’s best-in-class 8(a) STARS III governmentwide acquisition contract (GWAC), small businesses are delivering cutting-edge IT solutions to support critical government operations worldwide. This contract empowers agencies to streamline acquisitions, achieve mission success, and realize taxpayer savings by using small businesses both at home and abroad.

In one great example, the 8(a) STARS III team recently tapped into its OCONUS pool of 8(a) businesses to get IT support services for the U.S. Embassy in Baghdad and its consulate in Erbil, Iraq. This operation underscores 8(a)STARS III’s far-reaching impact as well as the essential role GSA plays in delivering technology solutions to even the most challenging environments.

We’re committed to building a diversified, capable, and high-performing federal IT landscape. 8(a) STARS III shows how collaboration among GSA, federal agencies, and small businesses drives innovation and strengthens government missions across the globe.

IT For the State Department

We worked closely with the Department of State (State) on a mission-critical 8(a) STARS III task order. This took hard work and coordination among the U.S. Embassy, State, several GSA teams, and various industry partners. 

We conducted a GSA Market Research As a Service (MRAS) request that notified industry that State needed unique location-specific services. One service required the selected contractor to have an Iraq Business License, which MRAS helped identify. This requirement usually takes several months and existing personal connections within the Iraqi government.

This task order has a lifetime value of more than $55 million and secures services for State for up to four years.

Empowering small IT service providers

Small businesses are a critical part of America’s marketplace. They support the U.S. economy, create jobs, and spark innovation within both the private and public sectors.

With multiple federal agencies, GSA is committed to providing opportunities and development for these firms through innovative contract solutions. 

8(a) STARS III has a current value of more than $6 billion, awarding over 1,100 contracts, the most ever on a GSA STARS GWAC. Since its start, more than 40 federal agencies have used the 8(a) STARS III to get the IT services they need from highly qualified small businesses.

To date, over 3,700 acquisition personnel have completed 65+ Delegation of Procurement Authority trainings. 

Our Worldwide Impact

The 8(a) STARS III contract has brought great value to federal agencies, small businesses, and American taxpayers. We encourage using this innovative, best-in-class contract.
Learn more about 8(a) STARS III or use our IT Solutions Navigator to find the vehicle that’s right for you.

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Ensuring VETS 2 mission delivery

Due to its popularity as a critical tool for federal agencies that delivers faster, more compliant, and less costly IT acquisitions, GSA’s VETS 2 Governmentwide Acquisition Contract (GWAC) increased its ceiling to $6.1 billion. This decision ensures the continued availability of this vital resource, supporting federal agencies in meeting their IT needs while promoting opportunities for Service-Disabled Veteran-Owned Small Businesses (SDVOSBs).

Why the increase?

The VETS 2 GWAC experienced significant growth, with current obligations nearing $3.6 billion. Projections indicate that we will reach 80% of the original ceiling ($5 billion) within this fiscal year. To maintain the contract’s viability and avoid disruptions, we are increasing the ceiling to $6.1 billion. This adjustment also aligns with the FY24 National Defense Authorization Act, which raised the governmentwide goal for SDVOSB participation from three to five percent, making the availability of VETS 2 to the federal government even more critical.

Benefits of the ceiling increase

  • Continued Support: The ceiling increase ensures that VETS 2 remains available to support federal agencies as they address the FY24 NDAA-directed SDVOSB goal increase through the end of the ordering period on February 22, 2028.
  • Avoiding Disruptions: By raising the ceiling before reaching the original limit, we can avoid the need for stringent ordering controls that could hinder the use of the contract.
  • Economic Inclusion: This move supports the administration’s goals for diversity, equity, inclusion, and accessibility, ensuring SDVOSBs have ample opportunities to participate in federal IT procurements.

VETS 2 GWAC successes

VETS 2 has proven to be a critical tool for federal agencies, with numerous high-value task orders awarded to SDVOSBs. Some notable examples include:

  • A $248 million order for IT support services for a digital infrastructure services center.
  • A $166 million order for enterprise services integration and modernization.
  • A $404 million task order for the U.S. Army Futures Command’s Enterprise Information Technology Support Services.

Looking ahead

GSA is also preparing for the next generation SDVOSB GWAC. We are currently evaluating offers under the SDVOSB Pool of the new Polaris GWAC program, which won’t have a contract ceiling. With awards expected in the next fiscal year, Polaris will continue to expand opportunities for SDVOSBs and support the evolving IT needs of federal agencies.

For more information about VETS 2, please reach out to vets2@gsa.gov.

Visit our website to learn more about VETS 2, or use our IT Solutions Navigator to find the right vehicle for you.

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Celebrating our Veterans

In thinking about Veterans Day this year, I want to pay special tribute to America’s Veterans for their service and dedication to this great nation. I’m grateful for the sacrifices they have made to defend our nation. Our Veterans are an example of the strength, courage, and resolve that allows our country to overcome so many of the challenges we face.

I have spent time with Veterans and Service Disabled Veteran Owned Small Business (SDVOSB) owners and know their desire to serve continues after they leave active service. I am proud that GSA is committed to working with this community.

GSA working with Veterans

GSA is dedicated to tapping into that strength, courage, and resolve by bringing the SDVOSB community to the federal IT market.

There were more than 800 SDVOSBs across the entire government-wide IT category last year that reported sales. ITC is represented by 357 of those industry partners through our Multiple Award Schedule – IT (MAS-IT) contract and the Veterans Technology Services 2 (VETS 2) and 8(a) STARS III IT services Governmentwide Acquisition Contracts (GWAC). Through these acquisition vehicles, SDVOSBs won more than $1.46 billion of the IT market last year.

Through GSA contract vehicles like VETS 2, service-disabled veterans continue to serve our nation by providing innovative IT solutions in support of agency missions and the military. VETS 2 is currently the government’s only GWAC set aside exclusively for SDVOSBs.

The VETS 2 option period is coming up next year and we have every intention of exercising that option for those SDVOSBs meeting the terms and conditions of the contract. This will provide federal agencies with continued use of this socio-economic small business, best-in-class solution for their long-term IT service project needs, with the performance of task orders extending out through 2033.

SDVOSBs bringing real mission impact

While I can’t call out individual SDVOSBs, I do want to offer a couple of examples of their great work:

  • One of our customer agencies recently awarded a $248 million order through VETS 2 to provide IT Support Services for their digital infrastructure services center. Through these IT support services, the SDVOSB will fill the agency’s need for maintaining legacy operations and to innovate, at an accelerated pace, to meet the customer’s requirements into the future.
  • Another recent innovative task order award for $166 million was for enterprise services integration and modernization. The scope of the task order is to provide a quality-focused process and capability that enables effective sustainment and modernization of command, control, communication, computers, and information technology systems. The task order will modernize military headquarters to include operations centers, planning rooms, and conference rooms, utilizing innovative technologies such as video walls, audio processors, and multi-classification video teleconference systems.

Veterans, key to the future

Our commitment doesn’t stop with VETS 2 and MAS-IT. GSA’s next small business and socio-economic small business GWAC, Polaris, will have an SDVOSB pool. Polaris is designed to assist agencies in acquiring customized IT services and IT services-based solutions while expanding opportunities for SDVOSB firms. Stay tuned to our Small Business Community of Practice Interact page for updates.

These contracts drive progress on important public policy objectives, including the President’s Executive Order 13985 On Advancing Racial Equity and Support for Underserved Communities Through the Federal Government as we work to improve diversity, equity, inclusion, and accessibility.

I’m grateful for the meaningful partnership we have with our Service Disabled Veteran Owned Small Businesses and for their continued hard work and dedication to helping agencies achieve their missions every day. I’m really excited for what the future holds.

Visit our website to learn more about VETS 2, MAS-IT, and Polaris or use our IT Solutions Navigator to find the vehicle that’s right for you.

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Improving Acquisition Governmentwide: IT and Professional Services

It’s not often that you hear from both the Information Technology Category and Professional Services and Human Capital Categories on this blog, but we’re excited to share some updates about how our portfolios are collaborating to improve governmentwide services acquisition. For this post we’re joined by Sheri Meadema, acting assistant commissioner of GSA’s Office of Professional Services and Human Capital Categories.

ITC and PSHC have always focused on developing and delivering contractual approaches that meet the expressed, current, and future needs of our customer agencies. We set up flexible solutions so industry has a low-friction experience when working with the government. Our job is to help our customers by: 

  • Reaching the most qualified and experienced suppliers in various socioeconomic categories. 
  • Accessing an acquisition channel that is designed to deliver exactly what agencies need and how they need to buy it.
  • Complying with evolving federal regulations.
  • Reducing the complexity and risk associated with services acquisition to the maximum extent possible.

What’s new

This year we are taking our partnership a step further through a new focus area called the Services Marketplace. ITC and PSHC are working together to align how we roll out new contracts and tools to support buyers and suppliers of services. 

Along with the leaders of GSA’s services contracts, we are working together to find enterprise-level solutions. We have three primary goals:

  • Rationalize, align and expand GSA’s contract offerings.
  • Improve FAS’s market research and buying tools. 
  • Improve the data and reporting systems used in support of our acquisition programs

What will this look like for our customers and industry partners? For industry, we envision a future with standardized engagement and solicitation processes regardless of the type of services you’re providing. We will focus on using a consistent set of best practices and tools when possible for both IT and professional services for solicitations, evaluation, negotiations, award, and contract management.

For our customers, we want to deliver a consistent, exceptional customer experience that makes it easier to get successful outcomes when compared to open market procurements. A customer agency buying services from GSA should be able to access familiar processes and have access to the right industry base, best-in-class contracts, effective and efficient tools, and support resources.

What we’re working on

Under the umbrella of the Services Marketplace, we are building the next generation of contracts, including the Services MAC, Polaris, and the follow-on to Alliant 2. 

  • ITC recently awarded the 8(a) STARS III Governmentwide Acquisition Contract, a small business set-aside, Best-in-Class GWAC. Through 8(a) STARS III, agencies can access award-winning 8(a) firms for emerging technologies and Outside Continental United States support via an established contract vehicle, saving time and taxpayer money over open-market methods.
  • Development of the next generation small business IT GWAC Polaris is well underway. The request for proposal for the new Polaris small business IT contract is expected in February 2022. Once fully awarded, Polaris will complete GSA’s GWAC contract portfolio by enabling federal agencies to set-aside IT task orders to small business, women-owned small business, service-disabled veteran-owned small businesses, and businesses located in HUBZones. 
  • With the OASIS ordering period ending in 2024, PSHC is making significant progress on a new Services Multi-Agency Contract to support federal agencies’ procurement requirements for services, making essential improvements and building on the program’s success. 
  • Work also continues on improving our Multiple Award Schedule service offerings in Phase 3 of the consolidation. Contractors with multiple contracts will consolidate down to one, which translates into fewer overall contracts for the acquisition workforce — and industry partners — to manage. It will also make it easier for agencies to find the vendors to meet their mission requirements.

We’ve also started standardizing the scope review process and created a digital tool/portal so customers can submit their scope review requests. This will allow for better tracking, management, and coordination across portfolios, as well as create a single customer experience. PSHC has already created a pilot single intake form and we are working to integrate that across other portfolios. 

In the coming months, we’ll launch a single Delegation of Procurement Authority training for OASIS and Human Capital and Training Solutions and a single on-demand ITC DPA, which combines 8(a) STARS III, VETS 2, and Alliant 2 to simplify the customer experience. We’ve also started the discovery phase for an order management tool for all services task orders. This will allow for better solicitation development, tracking, and task order management on GSA contracts. 

We look forward to continued input from customers and industry partners to create consistency as we build the next generation of contracts, improve market research and buying tools, and enhance data and reports systems for governmentwide services acquisition.

Contact us

If you’re interested in learning more about any of our contracts, send us a note!

Join the Small Business GWAC Community of Interest here to follow 8(a) STARS III and Polaris updates: https://interact.gsa.gov/group/small-business-gwac-community-interest.

Join the Professional Services Community here to follow news on the Services MAC: https://interact.gsa.gov/groups/professionalservicescategory.

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