GSA Leading the Way for 5G

Posted by Bill Zielinski
on September 26, 2019

In July, we gave you a first look at the possibilities of 5th generation wireless technology (5G) in the public sector.

Commercially, 5G devices will deliver voice, video, and data to consumers with unparalleled efficiency for broadband mobility. Providers will upgrade their networks, manufacturers will develop new types of devices, and industry will market products and services around connectivity and mobility.

For the government, a 5G future is more complex since we’ll be tasked with making these technologies useful for everyone. That’s why we’re publishing a white paper on 5G — watch for that after our 5G Technology Customer Event on Oct. 3.

What’s Next for Government 5G

As new technology comes to market, we work with agencies and industry to pair the right wireless solutions to mission needs — focusing on wireless solutions security and cost efficiency.

Schedule 70 SIN 132-53 shows the robust capabilities we bring to the government market:

  • Wireless Carrier Services
  • End Point infrastructure
  • Mobility as a Service (MaaS), a.k.a Device as a Service (DaaS)
  • Enterprise Mobility Management (EMM)
  • Mobility Backend as a Service (MBaaS)
  • Telecommunications Expense Management System (TEMS)
  • Mobile Application Vetting
  • Mobile Threat Protection
  • Mobile and Identity Management
  • Internet of Things (IoT)

10/3 GSA 5G Event

To learn more about the possibilities of 5G, join us on Oct. 3 at the GSA 5G Government Symposium. We’ll cover:

  • how 5G can help agencies meet their mission,
  • the challenges facing government as we implement this new technology, and
  • how 5G will integrate into today’s networks.

View the agenda. Join us online or in person.

Stay Tuned to 5G

For our next 5G post, we’ll explore how unlicensed and lightly licensed spectrum could affect campus networks.

Until then, please follow us on Twitter @GSA_ITC and LinkedIn to join our ongoing conversations about government IT.

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Modernizing the Government’s Contact Centers

Posted by Bill Zielinski
on August 13, 2019

We’ve all called a customer service line at some point in our lives, whether to order a new service for our house, change a flight, or set up a medical appointment.

Nowadays our options for getting to what we need are rapidly growing. Chatbots, voice recognition, and artificial intelligence (AI) systems provide faster and more accurate responses to our increasingly complex questions.

This applies to the government too. Thousands of people call various government agencies every day with requests and concerns. At GSA, it’s our job to help agencies get the solutions they need to make their contact centers as effective and efficient as possible. In fact, the President’s Management Agenda calls for agencies to provide a modern, streamlined, and responsive customer experience.

We’re ready to help and we developed a solution for those agencies through IT Schedule 70. 

Automated Contact Center Solutions – Up and Running

Earlier this fiscal year, we launched the Automated Contact Center Solutions (ACCS) Special Item Number (SIN) 132-20 under IT Schedule 70.  

This SIN provides any combination of technologies, equipment, software, and/or services needed to deliver high-quality customer service interactions to agency constituents across multiple channels.

The ACCS SIN includes a wide range of automated and attended managed solutions focused on modern contact center technologies: 

  • Artificial Intelligence (AI)
  • Callback
  • Chat Bots
  • Email Delivery
  • Hosted Online Ordering
  • Hosted Email Web Form
  • Hosted FAQ Service  
  • Interactive Voice Response (IVR)
  • Robotic Process Automation (RPA)
  • Text-to-Speech
  • Voice/Speech Recognition
  • Voicemail
  • Web Callback

Experienced Industry Partners

With the ACCS SIN, federal, state, local, tribal, and other eligible governments can access pre-vetted, experienced automated contact center solutions providers using IT Schedule 70’s streamlined procurement process.

Currently, there are 14 pre-vetted contractors (8 large, 6 small) on the ACCS SIN, with more in the queue to join.  As of 7/24/2019:

  • AT&T Corporation
  • Carahsoft Technology Corporation
  • Cognosante, LLC
  • Deborgem Enterprises, Inc.
  • Filius Corporation
  • IQ Solutions, Inc.
  • ITCON Services, LLC
  • Kores, LLC
  • Leidos, Inc.
  • Maximus Federal Services, Inc.
  • Palmetto GBA, LLC
  • Senture, LLC
  • Systems Integration, Inc.
  • TPUSA, Inc.

GSA is here to help streamline agency acquisitions, provide free scope reviews of draft solicitations, assist with market research activities, share best practices and ideas, conduct training, and more.   

For more information about the ACCS SIN, visit www.gsa.gov/contactcenter, or contact the program office at contactcenter@gsa.gov.

Please follow us on Twitter @GSA_ITC and LinkedIn to join our ongoing conversations about government IT.

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GSA Replaces Expiring FSSI Wireless BPAs with Newly Enhanced Wireless SIN

Posted by Bill Zielinski
on February 25, 2019

It is now even easier to purchase wireless services through Schedule 70.

The newly enhanced FSSI Wireless program is now available to replace the FSSI Wireless BPAs, which expired in November 2018. Due to the success of the original FSSI Wireless program, we’re continuing to offer this solution to our customers. It’s the same FSSI Wireless program you knew and loved, just better!

In this new FSSI Wireless program, agencies will be able to purchase mobility services directly from Schedule 70 using a newly developed RFQ Generator tool on the Mobile Services Category Team (MSCT) page in the Acquisition Gateway. The intuitive web-based tool supports customer ease of ordering against the schedule. The RFQ Generator tool helps users input voice and data requirements into a downloadable RFQ template for schedule vendors. 

The project is part of GSA’s continued work as a contributing member of the Office of Management and Budget’s (OMB) MSCT. The MSCT is a cross-government group that fosters effective collaboration and advancements among government IT acquisition professionals.  

11 Service Categories

  • Wireless Carrier Services
  • Other Mobility End-Point Infrastructure – Mobility infrastructure
  • Mobility-as-a-Service (MaaS)
  • Enterprise Mobility Management (EMM)
  • Mobile Backend-as-a-Service (MBaaS)
  • Telecom Expense Management (TEM)
  • Mobile Application Vetting
  • Mobile Threat Protection (MTP)
  • Mobile Identity Management
  • Internet of Things (IoT) and
  • Other/Mobile Services

Features and Benefits

The purpose and benefits of updating SIN 132-53, Wireless Mobility Solutions are:

  • Address the federal government’s growing need for advanced mobile solutions to include security, mobility management, application development, application vetting, and integrated services.
  • Enhance IT Schedule 70 offerings under SIN 132-53 for increased convenience and rapid access to commercially available wireless and advanced mobility solutions.
  • Provide industry partners the opportunity to differentiate their mobility solutions from other IT-related offerings.
  • Meet the needs of government agencies to make strategic decisions and bring the full value and benefits of mobility category management to government.
  • Organize and categorize mobility solutions in a manner that simplifies and standardizes the acquisition of these solutions that lowers the total cost of ownership for agency customers.

GSA’s Mobility Team continues its work to increase savings in the mobile space through the Federal Strategic Sourcing Initiative (FSSI). GSA customers saved on average up to 30% in 2017 through FSSI Wireless. To replace the BPAs, GSA’s Mobility Team worked with the MSCT to develop a Request for Quote (RFQ) generator that agencies can use to procure wireless services in a flexible, simple way.

The MSCT looks to give agencies the tools they need to implement cellular service plans and devices more effectively and efficiently through:

  • Unified acquisition: Consolidates the number and variety of dispersed wireless contracts to reduce life-cycle management costs and drive better volume discounts.
  • Improved information management: Simplifies service plan management and enables centralized access to standardized usage data to easily identify opportunities for cost savings.
  • Center of excellence: Uses best practices and collaboration across agencies and the entire community of stakeholders to optimize performance and increase value.

We couldn’t be more proud of the work our GSA Mobility Team is doing with the MSCT. This collaboration really sets the bar for cross-agency/industry engagement and will make a real difference in the day-to-day mobile operations of government.

To learn more, please visit the Wireless Mobility Solutions (132-53) page on GSA.gov.

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Expanding IT Schedule 70’s Cloud SIN to Make it Easier for Customers & Contractors

Posted by Bill Zielinski
on February 19, 2019

The 2018 Federal Cloud Computing Strategy — Cloud Smart — is a long-term, high-level strategy to drive cloud adoption in federal agencies. This cloud policy is designed to offer a path forward for agencies to migrate to a safe and secure cloud-based infrastructure. This new strategy will help federal agencies achieve additional cost savings, increase security, and facilitate faster delivery of cloud services.

GSA is a key stakeholder in the Cloud Smart strategy. We’re helping federal agencies modernize the government’s IT infrastructure by using our expertise in technology and acquisition. As part of that mission, we’re listening to industry partners and our customer agencies and constantly revisiting our acquisition solutions. We’re looking to ensure they’re working to facilitate the government’s success and that they make it easier for agencies and industry.

When it comes to cloud, we are dedicated to providing acquisition tools and solutions that help the government make meaningful strides in cloud adoption to support their mission-critical activities and meet the goals laid out in the Cloud Smart strategy.

When You Think Cloud, Think GSA

Adopting cloud and modernizing IT infrastructure are complex. GSA has several cloud offerings designed with the customer in mind. We’re working to provide solutions that address the typical challenges agencies are facing, and GSA is here to help agencies be successful.

One example is IT Schedule 70’s Cloud SIN (132-40), originally developed and implemented in 2015. Since then, a lot has changed in both the cloud industry and in government. We have seen an increased demand for cloud computing, and the market has evolved to include professional services that support cloud-oriented products. The evolution has exposed some acquisition challenges and roadblocks in the original SIN.  

Originally, customers using IT70 to buy cloud products also needed to procure cloud-related IT professional services. This had to happen through a second step, often requiring them to issue Requests for Quotes (RFQs) to the entire universe of IT services contractors on IT70 (over 3,500), and many of those contractors may not have any of the appropriate skills to support cloud deployments.

Now, the expanded IT70 Cloud SIN includes the cloud-oriented IT professional services that customers need, providing them access to a full cloud solution in one place. Additionally, we have clarified a few ambiguities about the definition of cloud products that frequently caused confusion.

GSA’s goal is to ensure we are supporting the government’s adoption of, migration to, and ongoing governance and management of cloud computing.

The Cloud SIN revisions are available in the most current solicitation refresh: Solicitation Number: FCIS-JB-980001-B.

Contact GSA To Get Started

Contact the GSA cloud experts with any questions about the GSA IT Schedule 70 Cloud SIN. We help agencies navigate the Cloud SIN to acquire cloud services, including providing free scope reviews of solicitations. We also help industry suppliers with the application process to have their cloud offerings indexed under the Cloud SIN.

To learn more, visit our Cloud SIN page.

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Saying Goodbye to a Career of Federal Service

Posted by Kay Ely
on October 1, 2018

I recently announced I’m winding down my career with the federal government.  Retirement is a great time for reflection as I approach the end of one chapter and the beginning of the next.

After 32 years of service in the government and private sectors, I have been fortunate to work beside people whose passion is to serve in the best interests of our customers. I leave my position as Assistant Commissioner of the Office of Information Technology Category (ITC) filled with pride from what we have accomplished and confidence in the excellent ITC staff.

But none of ITC’s projects and programs would be successful without the partnership, support, perspective, and engagement of our federal agency and industry partners.

I have talked often about ITC’s many successes to illustrate that the work ITC does has significant, real-world impacts — we manage more than 5,000 contracts, representing nearly $25 billion in mission-critical IT spending annually.

Our goal is to meet all agencies’ IT needs by giving them access to the best commercial products and services available, from laptop configurations to massive IT network overhauls and everything in between.

We’re always focused on how the market is changing, and which emerging technologies are becoming critical in the modern IT landscape.

This year, ITC launched initiatives aimed at modernizing and simplifying current solutions, eliminating duplicative processes, and deploying emerging technologies such as artificial intelligence (AI) and distributed ledger technology (DLT), to enhance efficiencies and drive savings into the acquisition process for GSA and government.

During my tenure as Director of IT Schedule 70, we focused on cross-government and cross-industry collaboration, realigning ITC to better support industry partners and help customer agencies meet their mission objectives.

One such example is the FASt Lane program, which focused on getting new technologies into the hands of customers faster. It has two parts: a quick 48 hour e-Modification (eMod) process for current Schedule 70 contract holders wishing to add or update their current IT product offerings, and a program helps get new vendors on schedule in approximately 45 days, down from the average time of 110 days.

We also implemented an initiative to renegotiate Schedule 70 base prices for many of the largest contracts. As a result, the government is achieving discounts of up to 46 percent off original pricing.

The solutions that we have put in place are truly critical to enabling the government to do its ultimate job — serving the American taxpayers.

I look forward to following GSA’s and ITC’s future endeavors and celebrating their successes from a new vantage point.
Many thanks to this entire community for your tremendous partnership over the years.

Please follow us on Twitter @GSA_ITC and LinkedIn to join our ongoing conversations about government IT.

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Better Process, Price through Government-wide Strategic Solution (GSS) for Desktops and Laptops Program

Posted by Kay Ely
on September 11, 2018

We pride ourselves on providing federal agencies with IT solutions at the best value through an efficient buying experience.

To further improve the buying experience, the Governmentwide Strategic Solutions (GSS) for desktops and laptops program formed a partnership among procurement teams from agencies across government. Working closely with our industry partners, the GSS team negotiated better terms and conditions, more consistent pricing, and a streamlined buying process for federal, state, and local governments.

The government depends on desktops and laptops every day to accomplish its mission. More than $1 billion is spent annually on this critical IT hardware. Most of this $1 billion is spent on similar desktop and laptop configurations from the same original equipment manufacturers, but spread across thousands of different contracts.

The Workstation Category Team, established by the Office of Management and Budget (OMB), worked closely with agency and industry stakeholders to create GSS standard configurations. They’re designed to meet 80 percent of the government’s desktop and laptop requirements, helping the government aggregate demand and use its consolidated buying power.

How’d we do it?

The category team worked to ensure participating contractors offer the full breadth of GSS-compliant desktops, laptops, options, and accessories through their IT Schedule 70 contracts. Also, GSA Advantage catalogs for GSS desktops and laptops were fully overhauled to clearly show compliant machines, with full descriptions and a menu-driven option and accessory configurator.

To make buying these products quick and easy, IT Schedule 70 awarded three multi-agency (government-wide) single-award Blanket Purchase Agreements (BPAs) to support OMB’s GSS Desktop and Laptop category management strategy.

These BPAs are recompeted annually to ensure the latest technology is available in a GSS-compliant configuration, at the most competitive prices in government.

These three BPAs are available via the GSA AdvantageSelect buying platform.

Better Buying for the Future

GSS program use has increased nearly 700 percent over the last two fiscal years. At the same time, use of our AdvantageSelect GSS BPA has increased by 400 percent from FY17.

The discounts realized through the competitive process encouraged this growth. Agencies executing large-quantity purchases through GSA’s GSS Program in FY18 have realized discounts of up to 40 percent off GSA contract ceiling prices.

To make sure everyone hears about this, GSA’s IT Hardware Category Management team hosts regular training sessions that tell agencies how to maximize savings and buying power for obtaining GSS-compliant desktop and laptop computers, as well as options, accessories, and peripherals at competitive prices.

These webinars make it easier for agencies to benefit from this outstanding program; learning more about simple purchasing options is especially important to government buyers as we near the end of a fiscal year. To learn more about the configurations and contracts and to make your purchase, see GSA Advantage or the Acquisition Gateway.

For GSA GSS Desktop/Laptop help, please visit our webpage or contact workstations@gsa.gov

Please follow us on Twitter @GSA_ITC and LinkedIn to join our ongoing conversations about government IT.

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Air Force and GSA Sign MOU for IT Products BPAs

Posted by Kay Ely
on September 5, 2018

By Kay Ely, Assistant Commissioner, Office of Information Technology Category

In June, I hosted several officials from the U.S. Air Force here at GSA for an official signing ceremony. My team and their counterparts at the Air Force have worked diligently together over the past several months to better understand the Air Force’s IT products needs as their current contract solution approaches its sunset in November 2019.

Our two agencies have entered into a memorandum of understanding (MOU). This MOU sets forth guiding principles for a strategic partnership that allows GSA’s IT Hardware Category Team and IT Schedule 70 to establish a multiple-award blanket purchase agreement (BPA) on behalf of the Air Force. This BPA will replace the Air Force NETCENTS-2 IT Products IDIQ contract.

The IT Products BPA is expected to be available to all federal government agencies, as well as state, local, and tribal entities, consistent with GSA’s Cooperative Purchasing program.

Partnering for Better Solutions

This MOU allows us to consolidate knowledge and buying power to shape our acquisition strategy, making sure that we’re helping the federal government effectively acquire IT goods. The solution we develop will streamline the Air Force’s acquisition process — and, the federal government’s, more broadly — as well as reduce contract duplication, while saving time, resources, and taxpayer dollars. This solution also:

  • Ensures Air Force receives Trade Agreements Act (TAA)-compliant products
  • Mitigates risk of grey-market items
  • Incorporates enhanced supply chain risk management (SCRM) processes from GSA-vetted industry partners

Answering the Call to Increase Savings

Partnerships like this directly address the call to action presented in the President’s Management Agenda (PMA). PMA Cross-Agency Priority (CAP) Goal 7 on category management specifically directs agencies to “leverage common contracts and best practices to drive savings and efficiencies.”

We Appreciate our Partners

I would like to thank the Air Force for the confidence they placed in us as we formally acknowledged this agreement.

We value our continuing partnership with the Air Force and their commitment to using GSA. We are looking forward to working together to build a world-class solution for purchasing IT products efficiently, securely, and at competitive prices.

Please follow us on Twitter @GSA_ITC and LinkedIn to join our ongoing conversations about government IT.

From Left: Mary Davie, Deputy Commissioner, GSA’s Federal Acquisition Service; William E. Marion II, Deputy Chief, Information Dominance and Deputy Chief Information Officer, USAF; Kay T. Ely, Assistant Commissioner, GSA’s Office of Information Technology Category; Mr. Richard W. Lombardi, Deputy Under Secretary of the USAF; Brigadier General Cameron G. Holt, USAF

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Recent Successes Inspire Our Way Forward

Posted by Kay Ely
on December 28, 2017

By Kay Ely, Assistant Commissioner, Office of Information Technology Category

As the end of the year approaches, I’m full of pride looking back on the accomplishments of the Office of Information Technology Category (ITC) in 2017.

Our team has achieved best-in-class (BIC) designations on a number of important contract vehicles and we’re continuing to work towards BIC on others. We launched — or are on the verge of launching — a number of significant contract vehicles, including Enterprise Infrastructure Solutions (EIS), Alliant 2, Alliant 2 Small Business, and Veterans Technology Services 2 (VETS 2). We further advanced our offerings for cybersecurity, geospatial, wireless solutions, and many others.

Each of these efforts will help our customers accomplish their missions with greater efficiency and lower costs in 2018.

Since taking the reins of ITC, I’ve challenged the team to follow three guiding principles:

  • Achieve breakthrough performance
  • Be a catalyst for customer mission success
  • Shape government-wide IT acquisition

As we wrap up 2017, I’d like to share just a few stories of how ITC has done this, working with agencies and our industry partners.

Using Innovative Solutions to Achieve Breakthrough Performance

We recently completed our proof of concept to use Distributed Ledger Technology (DLT) to further enhance the Making it Easier FASt Lane proposal review process. DLT will allow us to automate many of the manual business processes and steps required to award a new IT Schedule 70 contract. Including time-intensive things like financial reviews and developing the pre-negotiation memoranda.

Using innovative technologies such as DLT will have a major impact on making it easier to do business with GSA. It will make the award process more efficient for new contract holders by not only reducing the award timeline but also decreasing industry’s burden. Additionally, we expect this to significantly lower the direct cost to award a contract. This is just one example of our breakthrough performance over the last year.

Helping Agencies Achieve their Missions

The Small Business Administration (SBA) Office of Disaster Assistance (ODA) supported hurricane relief efforts. To achieve their mission, the team needed 1,000 laptops — and they needed them fast.

GSA’s IT hardware team quickly connected with the SBA to help. Our BIC Government-wide Strategic Solutions (GSS) Laptop/Desktop program, that offers pre-negotiated standard pricing for laptop configurations, was just what SBA needed. They placed the order for laptops in less than one week.

It resulted in a reduced delivery time of approximately two weeks and saved the SBA nearly $75,000. The order was awarded to an 8(a) small, women-owned business under IT Schedule 70.

SBA was so pleased with GSA’s price, performance, and quality of goods, they issued follow on orders for an additional 1,500 laptops and 2,140 monitors.

Shaping Government-wide IT Acquisition Everyday

The IT world is always changing, with advances in technology, shifting buying patterns and delivery methods, and a growing competitive landscape.  We strive everyday to improve how government buys IT.

In 2017, we made great progress with implementing category management. This has changed the way we operate and has helped us to better meet market demands, improve our operations, and enhance our customer solutions.

Everywhere you look in ITC you’ll see innovations in acquisition. We’ve baked in the ability to rapidly onboard new technologies into new contracts from the beginning. Startups are finding it easier than ever to deliver innovative solutions thanks to our Startup Springboard program.  And, our work to provide constructive input into the IT modernization process will help usher in a new era of modern government.

Paving the Way Forward

We’re leading the way in helping the government buy IT smarter. 2017 was an incredible year, marked by a number of important milestones — 2018 is looking just as promising.

Please follow us on Twitter @GSA_ITC and LinkedIn to join our ongoing conversations about government IT.

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GSA’s Startup Springboard Speeds Access for Small Businesses to Government

Posted by Kay Ely
on December 7, 2017

By Kay Ely, Assistant Commissioner, Office of Information Technology Category

Just a few years ago you’d be hard pressed to find a tech startup with a GSA contract.  But that’s a thing of the past, thanks in part to GSA’s innovative IT Schedule 70 Startup Springboard, which offers new and smaller IT businesses an easier and faster way to get a Multiple Award Schedule (MAS) contract.

What is the Startup Springboard?

An integral part of GSA’s Making It Easier initiative, the IT Schedule 70 Startup Springboard offers tech startups and young companies an alternative to the two-year professional experience requirement traditionally required of a company trying to get on a GSA Schedule.

With Springboard, prospective industry partners can use their executives’ professional backgrounds, key personnel’s project experience, and related financial documents to complete their IT Schedule 70 proposals.

Making It Easier

For years we heard from industry that the unique government requirement of two-years of corporate experience before becoming a schedule contractor caused problems for small businesses, and were particularly challenging for startups. Vendors had previously found it very difficult to navigate the complex path to getting on the schedule while customer agencies were not able to access the emerging technologies available in the market particularly from startups.

The Startup Springboard addresses our customers’ emerging technology needs by getting companies and their innovative solutions onto IT Schedule 70 and into the hands of customer agencies faster, increasing acquisition and operational efficiencies, providing greater opportunities for small businesses, and saving taxpayers money.

Success Stories

As of September 2017, 14 companies, 13 of them small businesses, have been awarded IT Schedule 70 contracts under the Startup Springboard initiative. Among them is Vricon, a provider of imagery solutions to the intelligence and military communities. Vricon had its first deal within a week of getting on IT Schedule 70: a $2 million contract with the U.S. Special Operations Command (USSOCOM). And with $5 million in sales to the government to date, the young company quickly helped us prove the Springboard really does what it was designed to do: make it easier for new and innovative companies to start working with government.

Security Solutions Technology (SST) had only been in business eight months before joining IT Schedule 70 through the Springboard program. SST provides IT and cybersecurity services and solutions to federal, state, and local government agencies and has more than $1.8 million in sales so far.

Springboard has also helped HUBZone and certified veteran-owned small businesses (VOSB) and woman-owned small businesses (WOSB) get on IT Schedule 70. See the complete list of businesses now on IT Schedule 70 that went through the Springboard process at the end of this blog post.

Bringing it All Together

The success of the IT Schedule 70 Startup Springboard and our other tools is a direct result of our commitment to addressing longstanding concerns of industry partners and government agencies. We’re addressing our customers’ emerging technology needs by getting companies — and their innovative solutions — onto IT Schedule 70 faster.

For general information about the program, visit the IT Schedule 70 Startup Springboard page.

The following companies have been added to IT Schedule 70 via the Startup Springboard since the program began in April 2016:

  • Alpine Consulting Partners, LLC — providing computer systems design services
  • Cambridge Federal, LLC — a HUBZone VOSB providing IT and Investigations and Security (I&S) Security: providing commercial IT equipment, software, and services
  • Coffmatech — an economically disadvantaged minority woman owned small business (EDWOSB) providing commercial IT equipment, software, and services
  • Concept to Integration Technologies,LLC — a service disabled veteran-owned small business (SDVOSB) providing commercial IT equipment, software, and services
  • The Crevalle Group, LLC — providing commercial IT equipment, software, and services
  • Nala Digital Solutions, Inc. — a SDVOSB providing commercial IT equipment, software, and services
  • Planet Defense, LLC — a woman owned business providing commercial IT equipment, software, and services
  • Resilient Solutions 21 LLC — providing commercial IT equipment, software, and services
  • Security Solutions Technology ,LLC — a veteran owned a VIP-certified SDVOSB providing commercial IT equipment, software, and services
  • Spathe Systems, LLC — an 8(A), small business, and SDVOSB-certified business providing commercial IT equipment, software, and services
  • Tangent Technologies, Inc. — a woman owned SDVOSB providing commercial IT equipment, software, and services
  • TrussWorks, Inc. — providing commercial IT equipment, software, and services
  • Vricon, Inc. — providing commercial IT equipment, software, and services

Please follow us on Twitter @GSA_ITC and LinkedIn to join our ongoing conversations about government IT.

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OMB: GSA Tech Solutions Are “Best in Class,” Driving Smarter Government Buying

Posted by Mary Davie
on July 17, 2017

(Editorial note: This blog is written by Kay Ely, Acting Assistant Commissioner, Office of Information Technology Category)

For more than six decades, GSA has led the way in developing government-wide acquisition solutions, leveraging the power of government’s economies of scale and driving efficiencies across federal, state, local, and tribal governments.

We’re extremely proud that our Governmentwide Strategic Solution (GSS) Laptop/Desktop, along with Hardware and Software for IT Schedule 70, have been designated by the Office of Management and Budget (OMB) as “Best-in-Class” (BIC) – part of the first group that OMB recognized in the IT Category.

BIC designations signal to the acquisition community that these solutions meet rigorous category management performance criteria and confirm that we offer the necessary solutions and processes to meet government’s current and future IT requirements. Great news…but we’re only getting started. What’s next?

Buying Smarter

These newly BIC-designated IT contracts represent preferred government-wide purchasing solutions and provide a unique opportunity to leverage the government’s buying power. The BIC designation allows acquisition experts to take advantage of pre-vetted, government-wide contract solutions and supports a government-wide migration to solutions that are mature and market-proven. They also help optimize spend within the government-wide category management framework and increase the transactional data available for agency level and government-wide analysis of buying behavior.

BIC designations are just the latest of several initiatives around customer-centric tools, templates, and best practices that government-wide category management is using to enable government IT to:

  • Improve requirements development, procurement and management
  • Partner strategically with industry
  • Reduce contract duplication
  • Foster cross-agency collaboration

Next Steps

But we’re not resting. We will continue to aim high and strive for higher quality and efficiency in order to provide value to government agencies. We will constantly review and improve our IT acquisition vehicles to maximize value for agencies’ mission requirements. And, we plan to offer other IT solutions for BIC designation review.

We believe a BIC designation is not the end state, but rather an important milestone on a journey to help agencies improve their buying strategies.

Another way we’re making it easier for government to buy smarter: we’ve updated the Acquisition Gateway and GSA.gov pages below to display the BIC designations

See which contracts are raising the bar:

Please follow us on Twitter @GSA_ITC and LinkedIn to join our ongoing conversations about government IT.

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