Cloud Computing

June 18, 2019January 11, 2024

NOAA Forecast: Clear Skies for Cloud Migration

The National Oceanic and Atmospheric Administration (NOAA) is known for monitoring oceans, major waterways, and the atmosphere. Its three-pronged mission is

“to understand and predict changes in climate, weather, oceans and coasts;
to share that knowledge and information with others; and
to conserve and manage coastal and marine ecosystems and resources.”

As part of its mission, NOAA prioritizes sharing its institutional knowledge with the public, private, and academic sectors. To make public data like water reports, climate projections, and weather warnings readily available, NOAA turned to GSA’s cloud computing technology.

GSA’s Cloud Acquisition Team considers the NOAA Cloud Initiative a model effort for smart cloud migration. Using the federal cloud strategy Cloud Smart as its guide, NOAA is effectively using the cloud to support its business and mission operations.

Moving Operations and Big Data to the Cloud

According to the April 2019 NOAA Business Brief, “NOAA works with five commercial cloud providers to see how their services can facilitate full and open data access to the taxpayer and to foster innovation by leveraging new automation tools to make data more readily accessible. To date, more than 40 NOAA datasets have moved to commercial cloud provider systems.” The Brief calls for further investment in cloud computing to not only save taxpayer dollars, but also provide improved performance and cybersecurity.

Model Experience, Multiple Vendors

NOAA’s experience shows GSA’s cloud acquisition best practices in action.

First, the NOAA Cloud Initiative plans to acquire their enterprise-level cloud solution through multiple Cloud Service Providers (CSPs). By doing so, they will diversify their technical capabilities and avoid being locked in to one vendor.

Second, NOAA uses Statement of Objectives (SOO) documents instead of Statements of Work (SOW) to illustrate the agency’s cloud goals.

For example, NOAA wants their CSP to“provide cloud storage services that will provide persistent storage, backup service, long-term storage, continuity of operations (COOP), and disaster recovery services.”

By using this type of capabilities-based acquisition tool, the responsibility for preparing SOW shifts from the government to the companies that respond to the solicitation.

The NOAA Cloud Initiative package also specifies a desired contract type. Doing so lets prospective vendors know the right pricing model to propose, which saves time and avoids confusion.

Join the Cloud Information Center

If your agency is considering a transition to cloud or is acquiring a cloud solution, anchor your plan in your mission and guide it by your business objectives. Make the complicated acquisition process go faster by keeping the Cloud Smart strategy in mind.

For more cloud tips, cloud acquisition guidance, templates, and government-wide resources, visit GSA’s Cloud Information Center at gsa.gov/cic. You can also contact our Cloud Acquisition Team directly at cloudinfo@gsa.gov or by calling 202-969-7113.

Please follow us on Twitter @GSA_ITC and LinkedIn to join our ongoing conversations about government IT.

June 5, 2019January 11, 2024

GSA’s Cloud Information Center: Mission Control for Your Agency’s Cloud Migration

In September 2018, the Office of Management and Budget (OMB) released the first cloud policy update in seven years: the Cloud Smart Strategy. Rather than emphasizing cloud adoption for its own sake, Cloud Smart focuses on how federal agencies can use cloud effectively to meet their mission-critical needs. The successful implementation of the Cloud Smart strategy requires that all stakeholders work together to access the knowledge, tools, experience and innovation happening in the federal cloud community. It’s D.C. Cloud Week and federal IT leaders across the government and the private sector are coming together to discuss the challenges, solutions and success stories happening across the cloud landscape.

The Cloud Smart strategy lays out a roadmap for agencies, and it also addresses several challenges they should expect to face along their cloud journey including security, procurement and workforce change management. To serve our federal customers and align with Cloud Smart and other federal IT initiatives, we analyzed GSA’s cloud offerings; worked across the agency to build connections between industry and government, and developed a new resource for all things cloud: the Cloud Information Center.

Cloud Information Center

The Cloud Information Center (CIC) is a central repository for all things cloud. The CIC is a collaborative community, taking the best from GSA’s experts, cloud providers, and agency champions to explain best practices and solutions around cloud issues like security, technical capabilities, and implementation. The CIC also connects federal buyers with commercial cloud providers. And, if you are new to the cloud computing space, there is a basic introduction that outlines what cloud actually is, why it’s an important tool for meeting mission-critical needs, how to deploy it, and what models are available to agencies, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS).

The CIC has four main sections:

Cloud Solutions: Business, technical, and contractual information on dozens of cloud solutions
Acquisition Guidance: Best-in-class templates, examples, market research, contract vehicles, and SMEs available for support
Policy Directives: Up-to-date repository of applicable federal IT Modernization directives and guidance
Vendors: Product information, case studies, contracts and more for all FedRamp-certified cloud service providers

Federal government users can access GSA’s market research as a service tool, best practices, review and download acquisition guidance, download templates, and communicate/collaborate with fellow decision-makers.

Soon, industry partners will be able to share information about their cloud capabilities with federal government customers via the CIC’s communities of interest forums. As more people join us at the CIC, we’ll add more to the community as we get user feedback about customer needs.

“When engaging with client agencies, the Cloud Adoption Center of Excellence (CoE) strives to translate the value proposition of the cloud as it relates to agency operations and missions, and to that end, it becomes increasingly important to clearly define how cloud can provide a much more robust set of technical capabilities, while emphasizing that it requires a paradigm shift in how security compliance, procurement and governance are handled,” said Bob De Luca, Executive Director of CoE. “The CIC is a great resource for the federal market that addresses and helps agencies navigate through the issues we’re seeing in our day-to-day work.”

Our mission is to help agencies meet their missions. The CIC makes it easy for federal buyers to understand and investigate how cloud, done right, can help meet their critical mission needs. GSA’s boots-on-the-ground cloud adoption experts are working with client agencies to add to, actively manage and validate the content in the CIC.

To visit the CIC, go to gsa.gov/cic. Click here for a CIC Virtual Tour. To learn more, ask questions, and receive updates, please visit and subscribe to our Cloud Interact community here.

February 19, 2019January 11, 2024

Expanding IT Schedule 70’s Cloud SIN to Make it Easier for Customers & Contractors

The 2018 Federal Cloud Computing Strategy — Cloud Smart — is a long-term, high-level strategy to drive cloud adoption in federal agencies. This cloud policy is designed to offer a path forward for agencies to migrate to a safe and secure cloud-based infrastructure. This new strategy will help federal agencies achieve additional cost savings, increase security, and facilitate faster delivery of cloud services.

GSA is a key stakeholder in the Cloud Smart strategy. We’re helping federal agencies modernize the government’s IT infrastructure by using our expertise in technology and acquisition. As part of that mission, we’re listening to industry partners and our customer agencies and constantly revisiting our acquisition solutions. We’re looking to ensure they’re working to facilitate the government’s success and that they make it easier for agencies and industry.

When it comes to cloud, we are dedicated to providing acquisition tools and solutions that help the government make meaningful strides in cloud adoption to support their mission-critical activities and meet the goals laid out in the Cloud Smart strategy.

When You Think Cloud, Think GSA

Adopting cloud and modernizing IT infrastructure are complex. GSA has several cloud offerings designed with the customer in mind. We’re working to provide solutions that address the typical challenges agencies are facing, and GSA is here to help agencies be successful.

One example is IT Schedule 70’s Cloud SIN (132-40), originally developed and implemented in 2015. Since then, a lot has changed in both the cloud industry and in government. We have seen an increased demand for cloud computing, and the market has evolved to include professional services that support cloud-oriented products. The evolution has exposed some acquisition challenges and roadblocks in the original SIN.

Originally, customers using IT70 to buy cloud products also needed to procure cloud-related IT professional services. This had to happen through a second step, often requiring them to issue Requests for Quotes (RFQs) to the entire universe of IT services contractors on IT70 (over 3,500), and many of those contractors may not have any of the appropriate skills to support cloud deployments.

Now, the expanded IT70 Cloud SIN includes the cloud-oriented IT professional services that customers need, providing them access to a full cloud solution in one place. Additionally, we have clarified a few ambiguities about the definition of cloud products that frequently caused confusion.

GSA’s goal is to ensure we are supporting the government’s adoption of, migration to, and ongoing governance and management of cloud computing.

The Cloud SIN revisions are available in the most current solicitation refresh: Solicitation Number: FCIS-JB-980001-B.

Contact GSA To Get Started

Contact the GSA cloud experts with any questions about the GSA IT Schedule 70 Cloud SIN. We help agencies navigate the Cloud SIN to acquire cloud services, including providing free scope reviews of solicitations. We also help industry suppliers with the application process to have their cloud offerings indexed under the Cloud SIN.

To learn more, visit our Cloud SIN page.

June 1, 2017January 11, 2024

Hybrid Cloud: A Key to Phasing in New Technologies

Like any newer technology, cloud computing has faced adoption challenges. IT managers understand the huge potential efficiency improvements and savings that cloud computing can bring to their agencies, but also have questions about security, compatibility, and funding. With these concerns and without a clear path to cloud computing, many agencies continue to maintain on-premises solutions. However, the costs of legacy systems are expensive, and this is a particularly important issue in a budget-constrained environment.

So what can IT managers do?

Many IT managers are turning to a hybrid cloud solution. Hybrid allows an agency to phase in new technologies without making wholesale adoptions agency-wide. For example, an agency could identify all public-facing websites and move them to a public cloud in order to eliminate costly, on-premises servers and maintenance costs.

With the hybrid cloud, that same agency can also continue to operate sensitive systems on-premises to meet proper security requirements, while reducing costs in other areas. As the agency grows more comfortable with cloud solutions, they can transition other services, and employ private or community clouds depending on their requirements.

Agencies can also benefit from pay-for-use services that expand and contract according to usage and need. Reducing the need for large investments in less flexible and more costly infrastructure. It also gives government agencies a flexible and efficient alternative to replace costly, outdated legacy systems.

More agencies are moving to the cloud, and hybrid is a nice transition that allows for the most flexibility, enabling fully customizable and highly efficient solutions. And agencies can use the best available solutions provided by the best available suppliers.

Moving to the Cloud—Hand in Hand

Although embracing hybrid cloud solutions is a little different from traditional IT procurements, agencies don’t have to transition alone—we are here to help. We have experts in cloud technologies with useful resources including requirements and needs analysis, scope reviews, and can advise you on how to structure the procurement and which “pre-competed” contract best fits your needs.

If you are considering moving to cloud, visit www.gsa.gov/cloud or the Acquisition Gateway for industry leading white papers, checklists, and templates that will make your implementation successful. You can also reach out directly to our cloud experts who are on hand to support agencies through transitions at cesdd@gsa.gov.

Please follow us on Twitter @GSA_ITC and LinkedIn to join our ongoing conversations about government IT.

January 22, 2016January 11, 2024

The Cloud IDIQ: Gathering Insights from Both Sides of the Contract

(This blog post is part of a multi-week series reviewing data and trends from GSA’s IT acquisition vehicles for FY15. Read previous posts at http://gsablogs.gsa.gov/technology/)

As the federal government moves toward cloud computing in order to increase mission agility and cost effectiveness, GSA is establishing a comprehensive IDIQ cloud computing contract that will serve as a one-stop shop and an improved way to buy cloud. This contract will serve as a single procurement source for all things cloud, with flexibility so as to incorporate valuable cloud services and technologies that emerge over its lifecycle.

Through interactions with federal stakeholders, we have identified common barriers that government agencies face during implementation of their cloud computing projects. This insight supports the foundation of the approach GSA is taking in this endeavor.

The Value of Strong Partnership

To further this customer engagement, GSA is partnered closely with DoD’s Defense Information Systems Agency (DISA) through a Memorandum of Agreement, addressing in part how this comprehensive cloud computing contract can:

Support various levels of DoD’s rigorous security requirements and accommodate other buyers with similar security needs;
Best suit the government’s need to effectively budget while still leveraging the flexibility of the cloud; and
Establish a cloud computing contract that is as attractive as possible for DoD and other federal consumers.

Through the continuing DISA/GSA partnership we have identified and addressed over 200 DoD requirements and desirable cloud contract vehicle characteristics. Our careful adjudication of these requirements ensures that we’re creating a stronger, best-in-business contract.

Collecting Input from the Other Side

Customer insights, such as those from DISA, have helped GSA to serve its partners better but they don’t tell the whole story. GSA needed input from stakeholders on the other side – the vendor side – of the contract to get the full picture, so we sought feedback from cloud computing vendors who provide the services this contract needs.

The CCS PMO released a Request for Information (RFI) on February 11, 2015 to solicit insights from both government and industry. The RFI was part of a larger market research effort to determine the current state of cloud contract capabilities across the federal government.

We asked members, particularly of the vendor community, a variety of questions ranging from the challenges that they face in selling cloud services to the government to the types of cloud products and services that need to be offered in the future. Respondents were also asked if their companies see value to the government if GSA creates a new cloud contract to replace the expiring IaaS BPA.

Some specific questions were:

Given that cloud products and services are rapidly changing, what process or structure would your company propose for the acquisition contract to keep current with industry?
How would you suggest that awarded solutions be “updated” based on a technology change and pricing?
What would you propose as the easiest and most cost-effective way for government to offer cloud solutions to federal agencies?
Can GSA modify or change how it buys and sells cloud services to be more consistent with how solutions are structured and sold commercially within the limitations of the FAR?

Incorporating Feedback

There were a total of 72 respondents to the RFI, most of which were vendors. A few major response themes included:

Common barriers to cloud sales are security requirements, inflexible pricing structures and long procurement delays;
The need for professional services to be included in the same vehicle as the cloud offering;
A desire for on-demand, subscription or “Single CLIN” purchasing programs; and
The need for flexibility to make changes and modifications to the offerings as cloud technologies evolve.

A strong 72% of respondents were in favor of GSA creating a new cloud IDIQ contract to replace the expiring IaaS contract.

Moving Forward

In support of its mission and priorities and to build a better contract vehicle, GSA is committed to using the insights learned from both vendor responses to the RFI and from its strong partnerships. Understanding customer needs and service provider insights before building the contract ensures GSA is facilitating the federal government’s most critical achievements in the rapidly developing landscape of cloud computing. Stakeholders will see the fruits of these labors when the cloud computing IDIQ draft RFP is released by FY16’s end, at which time we’ll look forward to your contributions by way of feedback and input.

Please follow us on Twitter @GSA_ITS to join the conversation.

January 21, 2016January 11, 2024

The Cloud SIN: Making Sense of Cloud Options

(This blog post is part of a multi-week series reviewing data and trends from GSA’s IT acquisition vehicles for FY15. Read previous posts at http://gsablogs.gsa.gov/technology/)

Success in our Cloud PMO

Our Cloud Computing Services Program Management Office (CCS PMO) was hard at work in FY15 working on a number of projects. They are fully staffed with both cloud technologists and cloud acquisition specialists. The team helps federal, state, local and tribal governments with their cloud adoption and acquisition strategies with the goal of speeding government movement to the cloud. The PMO manages the following GSA cloud acquisition tools:

IT Schedule 70 Cloud Special Item Number (SIN) 132-40
Cloud Email as a Service (EaaS) BPA
New Cloud IDIQ in process
Groundbreaking Infrastructure as a Service (IaaS) BPA, now expired and to be replaced by the new IDIQ.

In FY15 the PMO completed over 150 separate agency engagements ranging in length from one day to six months, all focusing on helping agencies with their cloud strategies. And we are proud to say that since inception, the Cloud PMO has managed over $450M in dozens of cloud acquisition awards either directly through its own cloud acquisition tools, or by helping agencies direct their cloud orders to GSA IT Schedule 70 alone.

As I reported in a blog post this spring, GSA successfully implemented the Cloud Special Item Number (Cloud SIN 132-40) on IT Schedule 70 for all cloud offerings in April 2015. The Cloud SIN allows customer agencies to view all cloud-specific offerings in three sub-categories defined by National Institute of Standards and Technology (NIST): Software as a Service, Platform as a Service, and Infrastructure as a Service.

Cloud SIN: What it’s all about

The goal of the Cloud SIN is to provide customers centralized, streamlined access to cloud computing services through IT Schedule 70 to meet their eligible government, state, and local needs. GSA customers can clearly distinguish cloud services from non-cloud IT products and services in order to get to the right solution quickly. In addition, the Cloud SIN provides industry partners with enhanced abilities to market distinctive cloud computing solutions and offerings on IT Schedule 70.

FY15 Awareness, Adoption and Industry Partner Excitement

Our Industry Partners have expressed significant interest in getting on the Cloud SIN. In preparation for increasing the number of vendors in the next fiscal year, GSA held an Industry Day for vendors, published more than 25 news articles and posted more than 30 notices through GSA social media outlets (e.g. GSA ITS Twitter account). GSA also held several webinars and training sessions for more than 100 Contracting Officers who will approve submissions for vendors to get on the Cloud SIN. And, I’m pleased to say that these Cloud SIN efforts are beginning to bear fruit.

DHS Vote of Confidence

In November, the Department of Homeland Security’s (DHS) Enterprise Computing Services (ECS) issued an RFI for a future acquisition that seeks to leverage vendors under the Cloud SIN to provide DHS components with the ability to efficiently procure secure cloud computing services on an ongoing basis. This type of procurement looks to be the first of its kind for the Cloud SIN, and GSA looks forward to working closely with vendors and customers in the coming year to ensure that it’s not the last.

For more resources on the Cloud SIN, including guidance for transitioning your company’s services onto the SIN or how to use the SIN to build a Blanket Purchase Agreement (BPA), please visit our website.

In our next installment,we’ll highlight discuss our partnership with DISA and the plans for a government wide Cloud IDIQ contract.
Also, please follow us on Twitter @GSA_ITS to join the conversation.

May 18, 2015January 11, 2024

Schedule 70 Cloud Special Item Number (SIN), the Cloud One-Stop Shop

Federal, state and local agencies looking for cloud solutions now have a new and easy way to find and acquire commercial solutions to meet missions, achieve efficiencies and savings, and comply with federal mandates such as Cloud First.

On April 29, GSA added Cloud Special Item Number (SIN) 132-40 to IT Schedule 70.

It’s like being able to shop at a “cloud one-stop shop” on IT Schedule 70. And agencies that want additional or custom IT and cloud options can still easily shop the entire IT Schedule 70 and GSA’s other governmentwide contracts.

For an even broader choice in IT solutions, agencies have access to the new Acquisition Gateway, providing them with governmentwide contracts, pricing data, templates, best practices and more.

Stocking the Cloud SIN Shelves

The cloud SIN has several sub-categories: Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS).

Industry suppliers are encouraged to submit proposals so they can be included as IT Schedule 70 cloud SIN partners. View the IT Schedule 70 solicitation for instructions on how to develop and submit proposals for the cloud SIN by following IT Schedule 70 procedures.

GSA will help smoothly transition existing IT Schedule 70 cloud services industry partners to the cloud SIN.

Cloud Efficiencies, Savings, Modernization

Cloud IT is one of the most important technology trends we have access to today. In fact, this year Deltek’s Federal Industry Analysis team predicted that spending on federal cloud computing services will climb rapidly over the next five years, hitting $6.5 billion in fiscal year 2019 (FY 19).

Cloud has huge potential for savings. It also gives government a flexible and efficient alternative to replace costly, outdated legacy systems. Agencies benefit from pay-for-use services that expand and contract according to need, rather than requiring bigger investments in less flexible and more costly infrastructure and resource investments. The new cloud SIN and the industry solutions behind it, enable exactly that.

The cloud SIN will be critical to help agencies acquire cloud easier and faster by:

providing a single SIN for all cloud needs instead of hiding them across multiple Schedule 70 SINs,
allowing agencies to more easily create custom cloud BPAs, and
bringing new and evolving cloud technologies to market faster.

Clear Path to Access Cloud

The cloud SIN offers a clear path to cloud services. It gives buyers the ability to more easily differentiate between cloud technologies and buy what they need.

The SIN is designed to be the first stop for agencies to identify cloud solutions and suppliers that will satisfy NIST’s five essential cloud characteristics.

Agencies will find a growing list of cloud options available through the cloud SIN as GSA continues to add suppliers over the coming months. Agencies will be able to go to eBuy and GSA Advantage! to search for ‘SIN 132-40” to locate cloud options, suppliers, pricing for further action and negotiations, and make purchases. And use eLibrary and search “SIN 132-40.”

Buyers looking for cloud solutions can also use Cloud Blanket Purchase Agreements (BPAs), Governmentwide Acquisition Vehicles or refer to the Cloud Technology webpage for more cloud computing resources. And more and more of our solutions are Federal Risk and Authorization Management Program (FedRAMP) compliant providing an additional level of security and cost savings.

Follow us on Twitter @GSA_ITS for updates on our cloud offerings and everything going on with our IT and telecommunications solutions.

July 9, 2014January 11, 2024

“Easy to Find, Easy to Buy” — Envisioning the Next Step for Cloud Computing on IT Schedule 70

GSA has led efforts to create a 21st century government, including introducing cloud to federal agencies. We offer a variety of contract vehicles that help agencies streamline acquisition of cloud technologies, including IT Schedule 70, the Email as a Service and Infrastructure as a Service Blanket Purchase Agreements (BPAs), and Governmentwide Acquisition Contracts (GWAC) like Alliant and Alliant Small Business.

As the cloud marketplace is maturing, we are seeing an increased focus on IT Schedule 70 as one of the main acquisition vehicles for agencies.

IT Schedule 70 is already the largest, most widely used IT acquisition vehicle in the federal government, and we are continuously looking to improve what it offers. One area we are exploring is looking for ways to help customers find and buy cloud services.

For example, we are considering the creation of a single Special Item Number (SIN) for all cloud services that would provide clear cloud technology differentiation for customers and improve ease of access to acquire cloud services. We recently released a request for information, seeking industry input on this idea.

IT Schedule 70 already offers cloud services, and our industry partners have cloud offerings in several SINs, so why create a new SIN?

Through customer dialogue and market research, an integrated team of acquisition, technology, and program experts across the Federal Acquisition Service (FAS) has identified that there would be benefits to creating a Cloud SIN to all parties involved:

GSA Customers – Clear differentiation of cloud services vs. non-cloud IT products and services, and empowered cloud buying through better data
Industry Partners – Opportunity to market distinctive solutions and offerings on IT Schedule 70
Internal GSA Operations – Enable more granular reporting on cloud sales to enable decision making, and help our customers buy better through data

The goal of this new SIN would be to provide clear cloud technology differentiation and ease of customer access through systems such as eBuy and GSA Advantage!.

Since SINs create logical categories of services within a Schedule, we envision the creation of a Cloud Computing Services SIN will provide a level of differentiation for customers that would more easily and clearly identify cloud services. Additionally, GSA could establish a set of qualifying requirements that would help customers in identifying cloud services that meet acceptable standards around security, data, and other characteristics.

We are always looking for ways to make sure that doing business with us is as easy and reliable as possible. We believe that adding a Cloud Computing Services SIN would realign IT Schedule 70 cloud technology offerings to better reflect the current cloud computing market and satisfy customer needs.

The cloud market is sufficiently mature to offer differentiated and vetted cloud services through a single SIN, and this makes sense for both GSA customer agencies and industry partners. We are looking for feedback to make sure we get it right and look forward to the conversation. Read the RFI.