Government-wide Desktops and Laptops, Smarter Buying

Posted by Mary Davie
on August 26, 2016

Note: This is a guest blog post by Kay Ely, Deputy Assistant Commissioner, Integrated Technology Services.

ITS prides itself on providing federal agencies with IT solutions at the best value through the smoothest possible buying process. The recent addition of a new approach to buying hardware, the Governmentwide Strategic Solutions (GSS) for laptops and desktops, is a prime example of how several agencies worked together with our partners across government and industry to improve the buying process and at the same time get better prices for federal, state and local governments.

As govvies, we depend on laptops and desktops every day to get our work done and the amount we spend on computers proves it. Every year the federal government spends more than $1 billion to ensure that we have the critical equipment to do our jobs. 80 percent of that is spent on the same equipment from the same companies across thousands of contracts, with little visibility from one agency to the next as to what price is being paid. We knew there had to be a better way.

By working closely with agencies and industry partners an innovative approach was developed for acquiring the best equipment at the best price. To put it simply, standardizing requirements, and buying collectively – this is the “Governmentwide Approach”.

How’d we accomplished this?

Using a category management approach, IT Schedule 70 conducted a reverse auction to support the Office of Management and Budget’s recent GSS Laptop/Desktop buying events.

Thirty-six agency representatives attended these buying events to learn more about their computer purchasing options and five agencies have already collectively estimated intent to buy 56,000 laptops and desktops – this “acting as one” approach drove prices down by an average of 16 percent. And that is one good example! The GSS team plans to conduct buying events on a bi-annual basis moving forward.

To participate, suppliers submitted their initial quotes for six optimized configurations (three laptop and three desktop) to GSA via eBuy. Those who were rated technically acceptable were invited to participate in the pricing phase through the GSA Reverse Auction platform. Impress Technologies Solutions Inc. (Dell), ABM Federal Sales (Hewlett-Packard), and NCS Technologies Inc. (Lenovo) were awarded those contracts.

To make it easy for more agencies to benefit from this, we have been hosting Government-wide Strategic Solutions for Desktops and Laptops Buying Event Office Hours – informational sessions with agencies to explain the category management principles applied, the configurations and how to easily place orders.

Better Buying for the Future

Using this program, the U.S. Holocaust Memorial Museum has already placed an order for $230,845 which included 100 laptops and 125 desktops. This new pricing enabled the Museum to maximize their budget and get an additional 55 computers that they otherwise couldn’t have. Overall, this came to a savings, against the old pricing, of nearly $75K.

This is the first time that the government has bought laptops and desktops in this way. It’s a great example of category management at work — government and industry worked together, saving U.S. taxpayers an initial $8 million governmentwide, with additional savings to come as more agencies leverage these contracts.

By using this program, your agency could save up to 27 percent off the GSA standard pricing. Of course, the actual savings are going to vary from item to item, but overall this is very good for government. We’re encouraged by the initial success of this program. As we near the end of the fiscal year, government agencies can benefit greatly from the lower pricing to get the best value possible for their dollars spent.

To learn more about the configurations, contracts and to make your purchase, see GSA Advantage or the Acquisition Gateway.

Please follow us on Twitter @GSA_ITS and LinkedIn to join our ongoing conversations about government IT.

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Alliant 2: Shaping the Future

Posted by Mary Davie
on August 18, 2016

The Alliant & Alliant Small Business Governmentwide Acquisition Contracts (GWACs) have been a remarkable success for our customers, for our industry partners, and for GSA. Over the last eight years, more than 60 federal agencies have awarded over $36 billion in work to Alliant & Alliant SB partners.

Alliant has also taught us the importance of partnerships, education, training, and customer service in developing and delivering successful contract vehicles.

The Alliant success story is demonstrated in the loyalty we see from our customers. The U.S. Department of Navy, Defense Health Agency, and U.S. Special Operations Command selected the Alliant GWACs as their primary vehicles for IT services.

Having a broad-based scope built on Federal Enterprise Architecture (FEA) that allows for “anything IT anywhere” plus the ability for all contract types to be performed, the Alliant GWACs streamline the acquisition process for federal agencies, resulting in time- and cost-efficient acquisitions that lead to savings for U.S. taxpayers.

Shaping the Future Alliant

Looking to the future, GSA’s GWAC Program, is working on the next-generation GWACs: Alliant 2 (A2) and Alliant 2 Small Business (A2SB).

A2/A2SB will continue to build on our success supporting federal agencies that have mission-critical, complex IT services requirements for long-term programs.

The A2/A2SB’s pre-solicitation phase has raised the bar in terms of transparency, collaboration, and innovation, by engaging with and involving both federal agencies and industry partners in each step of the process. The A2/A2SB team performed thorough market research for over three years and laid significant groundwork in the pre-planning phase with efforts including:

  • An A2/A2SB Interact community with more than 8,200 members
  • A publically reviewed business case on OMB MAX
  • Hundreds of meetings/presentations for interested agencies
  • Customer and industry working groups
  • Seven Requests for Information (RFIs) through FedBizOpps (FBO) with two official industry days, and two separate fully comprehensive and complete draft Requests for Proposals (RFPs)
  • Five separate pre-proposal conferences attended by over 1000 people

We’re excited when we consider the future for our GWACs. The collective input and feedback toward developing A2/A2SB this past year has been our major contribution to an outstanding product.

What’s New

Here are some of the notable improvements included in A2/A2SB that will give our customers greater value:

  • scope improvements,
  • new information technology (IT) service labor categories,
  • new cybersecurity standards,
  • new environmental standards,
  • incorporation of required Defense Federal Acquisition Regulation Supplement (DFARS) regulations/provisions into the master contract so they automatically flow down to the task order level on any/all task orders issued by a Department of Defense (DOD) agency

Collaboration is Key

I’ve always been impressed by the amount of collaboration that goes into the Alliant GWACs among all parties: GSA, the procuring agencies, and the companies performing the work under Alliant task orders. The relationships we’ve built with our government and industry partners have been, and will be, critical to the GWAC program’s continued success.

I’m confident that our stakeholders will be pleased and I cannot overemphasize how important the collaboration is to ensuring we develop and provide a superior GWAC solution for the government. While doing market research and in planning future solicitations and innovations we want to be sure that our intentions are vetted, are on the right track, and cover all angles. The collaboration from customer agencies and industry partners helps us do that.

The final official Request For Proposals (RFPs) for A2/A2SB are on FedBizOpps now with deadlines of September 13 (A2) and September 12 (A2SB), 2016

More information is available at the A2/A2SB website and the A2/A2SB Interact Community page.

Please follow us on Twitter @GSA_ITS and LinkedIn to join our ongoing conversations about government IT.

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Recent Network Services Updates Benefit Agencies, Suppliers

Posted by Mary Davie
on August 16, 2016

Now that the launch of Enterprise Infrastructure Solutions (EIS) is just around the corner, some recent Network Services updates will benefit both federal agencies and telecom suppliers.

In July, we unified 11 Regional Network Service programs and one program office into a single national Network Services program.

In the past, GSA’s regional and national network services’ offices provided separate solutions — regional programs provided local telecom services and the national program office provided long-distance telecom services to agencies. Each region managed regional-based contracts with different fees that provided similar services. Agencies made buying decisions geographically and GSA provided local personnel in each region to support local and long-distance ordering and service delivery.

This made sense when lines between ordering local service and long-distance service were more distinct, but it’s not true today.

Now, our agency customers will have one person to go to for their regional and long-distance (wide-area network) telecommunications.

What to Expect Going Forward

Service delivery representatives have begun to reach out to agency customers to provide guidance on local service ordering. You will see:

  • A standard single fee for local service
  • One mailbox for service requests (tsr@gsa.gov) and one for trouble reporting (fas.phonehelp@gsa.gov)
  • No more regional boundaries for Network Services
  • No more service delivery inconsistencies across the program
  • Consolidated order writing and billing departments means a central group will help you with any billing/inventory questions or disputes
  • One group of pricing and technical experts will help gather agency requirements
  • Beginning in FY 2017, consolidated agency-facing website and operational budget

When EIS is awarded, agencies and suppliers will also have:

  • Fewer contracts to manage
  • Easier-to-understand offerings, with a streamlined acquisitions portfolio
  • One portfolio of contracts with
    • consistent offerings and pricing,
    • transparent fee structures,
    • a deeper field of technical expertise,
    • consolidated operations, and
    • standard procedures

New EIS Transition Website

At the same time we’re realigning, another big priority remains transition planning to move services to EIS. The EIS transition must be complete by May 2020.

To meet this deadline, we need you to be working now on EIS transition planning.
To help you with this effort, we have:

What You Can Do Now

With realignment off and running, and transition planning in full swing, here’s what you can do:

  • Stay tuned for your new local ordering instructions
  • Work with your GSA customer service representative
  • Submit telecom service requests to tsr@gsa.gov
  • Send telecom trouble reporting to fas.phonehelp@gsa.gov
  • Confirm your agency’s telecom inventory now and have the agency EIS transition plan completed and to GSA by October 2016

Once GSA awards EIS, federal agencies will begin to issue task and service orders and start moving telecom services to EIS starting in early 2017.

If you need assistance or have any questions about agency transition, please email ITCSC@gsa.gov or call (855) 482-4348.

Please follow us on Twitter @GSA_ITS and LinkedIn to join our ongoing conversations about government IT.

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Updates on Enterprise Infrastructure Solutions (EIS)

Posted by Mary Davie
on August 15, 2016

We at GSA, customer agencies, and industry partners have been working diligently to prepare for Enterprise Infrastructure Solutions (EIS) — the 15-year, multi-billion-dollar contract that can transform government infrastructure and telecommunications while improving government efficiency and effectiveness and saving hundreds of millions of dollars.

Our road to EIS has been a collaborative, open, and transparent journey, and we’re almost there.

We want to be sure you’re aware of the next steps and when you can expect each one.

Transition Readiness

We’ve been talking over the past year about how important it is for your agency–and others–to prepare for transition, including confirming final inventories and delivering your transition plan to GSA by October 2016. The goal is for agencies to be ready to start transitioning and do fair opportunity competitions for EIS task orders early in calendar year 2017 after EIS is ready for agency use.

With EIS just around the corner, you need to already be planning to move services to EIS now. All agency transitions will need to be completed by 2020, and it’s going to be complicated.

To meet this deadline, think of us as your business partners. We hope you’ve already started to plan. Download a copy of GSA’s EIS Transition Handbook from the GSA Interact community site. If you need help with agency transition or other matters, reach out to us at the IT Customer Service Center at (855) 482-4348 or ITCSC@gsa.gov.

Proposal Evaluation Status and Discussions with Offerors

We are evaluating offers submitted on February 22, 2016 in response to the EIS Request for Proposal (RFP), issued in October 2015.

On July 28, 2016, we posted on the GSA EIS Interact site that we planned to contact offerors by mid-August. We are finalizing the information we intend to discuss with offerors.

Award Date and EIS Availability for Use

We want to award EIS as quickly as possible and plan to do so in early calendar year 2017. EIS can transform government infrastructure and telecommunications for the next decade.

Since we take this responsibility seriously, we’re being diligent, thoughtful, and thorough to maximize value for the government, industry, and the American people.

We remain committed to collaborating and working openly with you now and going forward.

Please follow us on Twitter @GSA_ITS and LinkedIn to join our ongoing conversations about government IT.

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