New Cybersecurity SINs Open for Business

Last month we announced that we had established four new Highly Adaptive Cybersecurity Services (HACS) Special Item Numbers (SINs) through IT Schedule 70, in support of the Cybersecurity Strategy and Implementation Plan (CSIP) and Cybersecurity National Action Plan (CNAP).

Since then, our team has been working hard with our industry partners to ensure the SINs are sufficiently populated with rigorously vetted suppliers.

Mission Accomplished

I’m proud to say that, against tight deadlines, we have achieved that mission. The first phase of the oral technical evaluations have been completed and we were able to expedite the modification/award processes to get the initial 15 vendors included on the SINs.

Remember, these new SINs are important because they provide agencies with quicker and more reliable access to key, pre-vetted support services that will expand agencies’ capacity to test their high-priority IT systems, rapidly address potential vulnerabilities, and stop adversaries before they impact our networks.

Further, we have taken steps to make sure that the SINs feature high-quality cybersecurity vendors offering federal, state, local, and tribal agencies the following services:

  • Penetration Testing,
  • Incident Response,
  • Cyber Hunt, and
  • Risk and Vulnerability Assessment

Throughout this process, we have partnered closely with the Department of Homeland Security (DHS) and the Office of Management and Budget (OMB) to ensure the vendors will provide a high level of service to agencies and we will continue to work with such agencies to ensure the government’s cybersecurity needs are being met.

Additionally, we will continue to evaluate and add more vendors to make these SINs even more robust. In fact, all current IT Schedule 70 vendors that offer these services will be required to migrate those services to the new SINs. This, of course, will also provide a way for our industry partners to more easily differentiate these specific cybersecurity services from other IT offerings.

Moving forward, with agency support

Tony Scott, the Federal Chief Information Officer, has applauded our push to centralize the federal government’s buying experience for cybersecurity products and services. As we partner with OMB to provide new capabilities, they are encouraging agencies to buy Cybersecurity Services through IT Schedule 70. With 15 vetted vendors now awarded under the HACS SINs, agencies can begin to establish Blanket Purchase Agreements (BPAs) and/or place task orders in accordance with Federal Acquisition Regulation 8.4 procedures.

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IT Solutions Navigator Gets a New Look

Our team here at GSA’s Integrated Technology Services (ITS) continuously strives to provide world-class value for government agencies. One of the ways we do this is by providing electronic tools (e-tools) to help agencies improve management of procurement transactions, place orders, or learn more about business services and products. Moreover, our e-tools make it easier for government — federal, state, local, tribal and other eligible purchasers — to buy IT and telecommunications products, services, and solutions online.

We just made it a whole lot easier for agencies to select the best acquisition solution to meet their unique requirements from GSA’s broad array of IT offerings by launching our new IT Solutions Navigator.

The IT Solutions Navigator, first released in August 2013, has been redesigned to help acquisition professionals find and evaluate GSA’s IT and telecommunications solutions. In fact, we improved the overall functionality so it’s easier for potential buyers and program managers to choose the IT solutions and services that best fit their acquisition requirements.

Our original user base gave a thumbs up

Over the summer we conducted usability testing. We wanted to learn from our current users about the site’s overall functionality and level of usefulness when it comes to meeting their specific needs. Based on the initial feedback, our current users gave a thumbs up! on the IT Solutions Navigator’s new look and feel:

  • “I like how [IT Solutions Navigator] matches the best GSA contracts with my needs and simplifies what would otherwise be a very complex task to perform.”
  • “I like the contract comparison matrix. It makes it much easier to compare multiple contracts.”
  • “It was easy to navigate throughout the site. I really like the print [and] save view — it has a lot of useful information laid out nicely.”
  • “The system is also very fast and responsive. Overall this tool simplifies the market research process in a very straight forward simplistic way.”
  • “You’ve covered a lot of areas and somehow made a tool that is easy to use and very useful.”
  • “The new [IT Solutions Navigator] looks like a major improvement from the previous site.”

Aside from the fact the IT Solutions Navigator makes it easier for acquisition professionals to select the best solutions from GSA’s broad array of IT offerings, we also:

  1. Improved the review and selection experience;
  2. Optimized the search results to tailor IT and telecommunications solutions; and
  3. Increased best option identification.

Improved acquisition professionals’ ability to review and selection experience. The new IT Solutions Navigator gives agency acquisition professionals the ability to identify and evaluate appropriate acquisition vehicles to meet IT requirements. For instance, on the new site users can access ordering guidelines and other online resources for assistance, as well as easily compare multiple GSA IT contract vehicles in order to select which solution will best meet their needs. It’s also easier to register and to use Navigator on mobile.

Optimized the search results to tailor IT and telecommunications solutions. It gives agencies expanded acquisition decision support capabilities for all levels of government: federal, state, local, and tribal government. For instance, the site presents users with a refined set of GSA IT contract vehicles based on their acquisition requirements and priorities, and even will rank the available contracts in order to easily determine which GSA IT Solution will best meet the customer needs.

Increased best-option identification. Finally, it gives users more resources and real-time one-on-one support online via the National Customer Support Center Live Chat.

Other enhancements

Users can use the IT Solutions Navigator tool to:

  • Reduce acquisition lead time through streamlined access to GSA’s IT product, service, and solution offerings;
  • Search for IT solutions based on keyword: Product Service Code, Federal Supply Code, Special Item Number, or North American Industry Classification System code;
  • Identify Green IT product/service categories available to help agencies meet their sustainability goals;
  • Save and view previous contract match searches upon future visits to the system; and
  • Link to information about contract vehicles and assisted services, as well as other resources, to include ordering guidelines, eTools, and Section 508 assistance.

Acquisition Gateway

Both the IT Solutions Navigator and Acquisition Gateway are tools we offer government to help find the best IT solutions and services online. The IT Solutions Navigator solves an immediate need for an automated decision support tool to help agencies narrow down the choices of acquisition solutions available through GSA IT contracts based on their own unique criteria. The Acquisition Gateway is rapidly developing new capabilities to offer agencies state-of-the art tools for conducting research across all government enterprise contracts. Together, they support our government’s IT acquisition requirements.

You can send your questions or feedback to:

Information Technology Customer Service Center (ITCSC)
Phone: (855)ITaid4U (482-4348)
Please follow us on Twitter @GSA_ITS and LinkedIn to join our ongoing conversations about government IT.
Learn more about GSA’s e-Tools here.