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Update to Better Contracting Initiative 2

In an earlier blog post, Transforming Government IT Procurement: Better Contracting Initiative Priority 2, I introduced the Better Contracting Initiative (BCI) as a driving force behind our ongoing efforts to modernize government IT procurement. 

I described the Governmentwide Acquisition Strategy initiative led by the IT Vendor Management Office (ITVMO) to centralize engagement with critical Original Equipment Manufacturers (OEMs) and negotiate universal contract and process improvements to ensure that all agencies benefit from best-in-class terms and pricing as “One Customer.”

Today, I’ll provide details on the ITVMO’s Governmentwide Microsoft Acquisition Strategy (GMAS), an unprecedented initiative to forge a strategic partnership between the government and Microsoft, and provide immense value to the government and one of its critical IT suppliers.

The GMAS origin

In 2023, the ITVMO launched the GMAS initiative to help standardize government contract terms and pricing for Microsoft products and services, offered by many resellers, regardless of where or how agencies acquire them. The goal was to consolidate best-in-class terms into a universal term sheet that agencies could apply to any government buying vehicle. With best-in-class terms and enhanced cybersecurity standards, all government agencies, large and small, would benefit from the U. S. government’s size and weight, and avoid the inefficiencies of negotiating certain contract terms at each procurement. The process was designed to be collaborative, both across the government and with Microsoft, to generate efficiencies for all parties.

Comprehensive due diligence and preparation

After reviewing Microsoft contracts from each of the 24 Chief Financial Officers (CFO) Act agencies, the ITVMO compiled a list of 150+ contract terms and conditions worthy of standardization due to their varying language and benefits. ITVMO also performed an extensive price analysis that revealed substantial variance in pricing from resellers due to factors not always driven by “size of the prize.”

These contractual and price variances revealed an opportunity to capitalize on identified flexibilities, establishing best-in-class contract elements to apply to all government contracts.

With every CFO Act agency participating, the ITVMO hosted a Civilian Services Acquisition Workshop (C-SAW). Over two days, the group collaboratively concentrated the original list of terms and price reduction concepts down to 24. These 24 items comprised the foundation of the GMAS initiative.

Partnership with Microsoft

Over the course of several months, the ITVMO, Office of Management and Budget, and Microsoft’s Federal Division discussed the government’s requests and proposed additional ways to establish a strategic partnership. 

The teams walked through each item to understand the specific requests and the underlying challenges. Stakeholders from Cybersecurity and Infrastructure Security Agency (CISA) engaged with Microsoft’s cybersecurity teams to discuss the critical security elements and standards that GMAS aimed to achieve. 

Recently, the government provided a detailed compendium of solutions for Microsoft to formally consider at the corporate level, as many of the items require updates to long-standing corporate policies. Considerations and discussions on the original 24 challenges are ongoing as of October 2024.

Looking ahead

Microsoft has committed to working with the ITVMO to advance the initiative’s progress. We will continue to work with Microsoft to finalize a path forward.  Throughout the project, Microsoft has acknowledged how implementing consistency across contracts between agencies and resellers would improve its performance as a product and service provider. 

Having spent the last six months working with Microsoft, the government is pleased with the emerging alliance. Clearly, both sides value the other as a critical partner, as demonstrated by the willing collaboration of the GMAS effort. The government is confident that this project will yield unprecedented success and pave the way for more strategic endeavors with other critical IT industry partners.

The GMAS initiative is truly a first-of-its-kind effort to solidify the government as “one customer” in the eyes of a critical industry partner. Building on the anticipated success of GMAS, the ITVMO intends to launch similar efforts with other IT OEMs in FY25. 

Stay tuned for more updates on GMAS and upcoming ITVMO initiatives to improve IT buying conditions for the federal government.

Visit our website to learn more about how GSA’s Office of Information Technology Category addresses the BCI through the ITVMO.

Please follow us on LinkedIn to join our ongoing conversations about government IT.

To get updates for this blog, please sign up on the right-hand side of the page where it says Sign up for Blog Updates.

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Terrestrial connectivity problem? Meet GSA’s satellite solutions.

Problem: Meeting the need for reliable and flexible connectivity

The digital landscape and the federal IT market are extremely fast-paced and ever-evolving; federal agencies require robust, flexible, and reliable connectivity solutions to maintain their operations seamlessly, regardless of location. Even more critical are remote or emergency situations where traditional broadband solutions may fall short. Many agencies face such challenges, needing reliable connectivity for maritime and remote operations. This is one way GSA’s goals of simplifying federal procurement processes helps ensure agencies get what they need and deliver for the American people.

Solution: Leveraging Low Earth Orbit (LEO) satellites through EIS

LEO satellites’ recent innovations have made them more affordable and accessible. Closer to Earth than traditional geostationary satellites, LEO satellites offer faster response times and more reliable data exchange, both essential to maritime and remote operations.

One great example hits close to home. GSA is also our customer, and the agency uses our solutions. My team collaborated with GSA’s Chief Information Officer to integrate LEO satellite services as part of their Software Defined – Wide Area Network solution to provide high speed connectivity for remote locations, as well as alternate connectivity in a potential emergency situation. Working through the Enterprise Infrastructure Solutions contract vehicle, we helped the organization get the necessary equipment and services. This partnership shows how GSA’s EIS can transform modern IT solutions.

“We’re focused on providing a secure, forward-leaning work environment where we can accomplish our mission regardless of location or emergency situation,” said Erika Dinnie, associate CIO at GSA’s Office of Digital Infrastructure Technologies.

“We streamlined our network, eliminated bottlenecks, incorporated software-defined networking to simplify network management, and implemented a zero trust security posture.”

Enhanced operational efficiency and real-time data exchange

By deploying a SD-WAN that includes LEO satellite services, agencies can revolutionize their operations, allowing for cost-effective, real-time data exchange from remote, airborne and maritime locations. This enhances GSA’s ability to efficiently monitor and respond to environmental changes and emergencies. Agencies can get game-changing real-time data exchange. 

Successfully implementing through EIS highlights the contract vehicle’s flexibility and shows the practical benefits of adopting cutting-edge technology to meet mission-critical needs.

Why agencies should consider LEO services

LEO satellites offer many advantages for federal, state, local and tribal agencies, especially those operating in remote areas or requiring reliable backup solutions. Key benefits include:

  • Faster response time: Due to their lower altitude, LEO satellites transmit data quicker and suffer lower latency than other satellite services.
  • Cost-effectiveness: Innovations and increased competition have made LEO solutions more affordable than ever.
  • Reliable connectivity: LEO is ideal for remote or underserved areas where traditional broadband services are unavailable or unreliable.
  • Scalability and flexibility: Agencies can easily scale services based on their needs, ensuring uninterrupted operations.

Acquiring LEO and SD-WAN services through EIS or MAS IT

Agencies looking to use LEO satellite solutions or enhance their network infrastructure with SD-WAN can use GSA’s EIS and Multiple Award Schedule IT contracts.

EIS Contract Vehicle

  • Offers a comprehensive suite of services, including LEO satellite integration and SD-WAN architecture.
  • Simplifies the procurement process with pre-vetted vendors and streamlined acquisition procedures.
  • Provides cost savings through aggregated federal buying and increased competition among suppliers​​​​.

MAS-IT

  • Agencies can purchase satellite communication services through the COMSATCOM Special Item Number 517410.
  • Provides a wide array of IT products and services, including managed network services and cloud-based solutions​​​​.

Expert support and resources

GSA’s Solutions Brokers can help agencies navigate the acquisition process and select the best solutions to meet their specific needs. They provide technical consultation, scope reviews and solicitation templates to ensure a smooth and efficient procurement process​​​​.

Interested in learning more? Please watch our recent webinar about GSA’s LEO satellite solutions, as part of our Executive Education Series. The event featured GSA’s satellite and mobility subject matter experts and a special guest calling in live from Utqiagvik, Alaska! Slides from the presentation are available below for download.

Slides for November 6, 2024 Low Earth Orbit with Enterprise Infrastructure Solutions CLP Class 508 ReviewedDownload

Please follow us on LinkedIn to join our ongoing conversations about government IT. To receive updates for this blog, subscribe to GSA email updates and select “Great Government For Technology”.

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Empowering Veterans in Federal IT

On this Veterans Day, I want to extend my gratitude and thanks to all our Veterans for their service and dedication. Their sacrifices have not gone unnoticed, and I am grateful for the courage and resilience they’ve shown in defending our freedoms. They exemplify the qualities that empower our nation to overcome its greatest challenges. We honor you today and every day.

GSA partners with Veterans

GSA remains committed to championing Service-Disabled Veteran-Owned Small Businesses (SDVOSBs) in the federal IT space. Through ITC’s Multiple Award Schedule – IT (MAS-IT), as well as the Veterans Technology Services 2 (VETS 2) and 8(a) STARS III Governmentwide Acquisition Contracts (GWAC), we are proud to offer opportunities for hundreds of SDVOSBs who bring specialized expertise to federal IT solutions.

Notably, while SDVOSBs have a range of opportunities across the federal marketplace, VETS 2 continues to be the government’s only GWAC exclusively reserved for Service-Disabled Veteran-Owned firms.

In FY 24, the VETS 2 team raised the contract ceiling by $1.1 billion, bringing it to a total of $6.1 billion. This boost ensures the future of the VETS 2 GWAC. It also strengthens the federal government’s ability to achieve its socioeconomic goals by providing expanded opportunities for SDVOSBs in the IT sector through this Best-in-Class (BIC) contract vehicle. 

With this new capacity, federal agencies now have access to up to $1.1 billion in new contract awards, reaffirming GSA’s commitment to supporting SDVOSBs. 

As of September 2024, VETS 2 has seen more than 230 task orders awarded, with over $1.95 billion in obligated sales and a total estimated sales value exceeding $3.8 billion.

The VETS 2 team has been hard at work training government agencies to use VETS 2, with more than 3,000 customers trained so far. Sign up for upcoming training.

This year, the team also created a “VETS 2 Delegation of Procurement Authority (DPA) Training” YouTube video, so customers have one more option to learn about the VETS 2 GWAC. You can access that video here.

SDVOSBs bringing real mission impact

Last year at this time, I shared several examples of the great work of our Veteran partners.  I’m happy to bring a fresh one this year:

GSA’s Assisted Acquisition Services recently awarded a $256M order on behalf of a DoD agency against VETS 2 to provide IT support services to encompass all U.S. Special Operations Command (USSOCOM). Through these IT support services, the SDVOSB will fill the agency’s need to provide the personnel, services and supplies necessary to provide IT support services to all USSOCOM, both CONUS and OCONUS.

Veterans drive forward

Our dedication to SDVOSBs goes beyond our current contracts. Polaris, our next small business GWAC, will feature an SDVOSB pool. Polaris is designed to help agencies secure tailored IT services and solutions while opening new doors for SDVOSB firms. For the latest updates, keep an eye on our Small Business Community of Practice Interact page.

I’m thankful for the strong collaboration we share with our SDVOSBs and for their unwavering commitment to supporting agency missions. The future looks bright, and I’m eager to see where this partnership takes us next.Visit our website to learn more about VETS 2, MAS-IT, and Polaris or use our IT Solutions Navigator to find the vehicle that’s right for you.

Please follow us on Twitter @GSA_ITC and LinkedIn to join our ongoing conversations about government IT.

To get updates for this blog, please sign up on the right-hand side of the page where it says Sign up for Blog Updates.

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Ascend Updates

Agencies across government continue to struggle with buying and adopting cloud technologies. GSA repeatedly hears customers say that they want and need an acquisition vehicle that addresses cloud-specific technologies and requirements, offers a less complicated way to buy them, and provides standardized security and data management features.

The Ascend Blanket Purchase Agreement (BPA), to complement GSA’s Multiple Award Schedule Cloud SIN 518210C, will meet the government’s demand for more comprehensive, secure and compliant cloud-based solutions. It allows GSA to develop a solution for federal, state, local, tribal and territorial governments that will make buying cloud less complicated.

With Ascend, GSA delivers what agencies are looking for:

  • Security requirements: Cybersecurity and interoperability requirements, regulations and standards are extremely challenging to navigate. Ascend will include recently updated standards on supply chain risk management (SCRM) and cyber SCRM (C-SCRM). It will provide access only to FedRAMP– or Department of Defense Cloud Authorization Services (DCAS)– authorized cloud solutions. Ascend will make it easier for agencies to comply with cybersecurity mandates.
  • Data ownership and portability: Ascend establishes the requirement that agencies own their accounts and data, and cloud service providers (CSPs) have to make the data portable in case the agency wants to move it.
  • Standardized reporting: Customers require visibility into financial information for contract administration, cost control, chargeback and budget management/forecasting (i.e., FinOps). Ascend offers standardized reporting of this information.
  • Subject matter expertise: Leaders need to ensure that contracted technical personnel have knowledge, skills, abilities, taskings and mindsets for cloud services, not just general IT skills. Ascend is built on the Cloud SIN 518210C, which accounts for specific cloud technologies and cloud-related IT professional services.
  • Compliance: Federal agencies must comply with constantly updating executive orders, OMB memos, acquisition laws and policy targets. Ascend has these complex requirements built in upfront to reduce agencies’ risks and ensure compliance.
  • Ease of ordering: Customers across government need access to a catalog of cloud services under a single acquisition solution to promote flexibility, agility and continuous injection of emerging technologies. Catalogs are standardized at the BPA level to make it easier for customers to compare services and associated prices.

Industry input, implemented

We’re closer to releasing a final solicitation of Ascend Pool 1, which covers the basic BPA requirements and Infrastructure as a Service/Platform as a Service requirements through three subpools. We recognize how important your invaluable feedback is through your responses to our requests for information, draft performance work statement and the draft solicitation. We heard you! We carefully balanced your feedback against agencies’ needs to be able to buy and manage cloud effectively.

As a result of your feedback, we’ve changed some of the BPA requirements:

Order catalogs: At first, we required contractors to provide catalogs at the ordering level.

  • Now the requirement is to deliver and maintain catalogs at the BPA level following a specific format to standardize Ascend BPA catalogs.

Cybersecurity logs: At first, the contractor had to provide cybersecurity logs.

  • Now the requirement is to enable the feature for eligible users upon request.

Authorized cloud services: The BPA includes only what is in the BPA catalog. At first, we required the contractor to restrict cloud services usage.

  • Now contractors must provide the capability for eligible users to restrict the usage of cloud services through configuration files and policies, which in turn, gives eligible users more control over what cloud services are being used.

Cybersecurity incident reporting and incident response timelines: Aside from following timelines established by current law, we required incidents to be reported to the administrative agency.

  • Now the requirement is less complex and no longer requires reporting to the administrative agency. Reports are further defined at the task order level for reporting to eligible users.

Carbon Pollution-Free Electricity (CFE): At first, GSA specified required sources of CFE.

  • Now the requirement is to offer cloud services that comply with current environment and sustainability legislation, regulation and policies at any given time.

FinOps: At first, contractors were required to monitor and automatically suspend cloud services when consumption reached certain thresholds.

  • Now the requirements are to enable metering options and allow for eligible users to set metering thresholds and automate suspending specific cloud services once metering thresholds are at a certain level. The contractor must also notify the eligible users.

Next steps

We are still working through minor adjustments. We plan to send out another draft solicitation and hold another industry day before issuing the final solicitation. Again, we appreciate the feedback we have received throughout the market research process.

Resources

For questions about the Ascend BPA, please reach out via email to cloudenterprisewide@gsa.gov.

Our cloud subject matter experts are here to provide guidance, and support agencies and vendors navigating our contract vehicles. Reach them at cloudinfo@gsa.gov.

Follow our Cloud and Software community on GSA Interact to learn the latest Ascend updates, or use our IT Solutions Navigator to find the vehicle that’s right for you.

Follow us on LinkedIn to join our ongoing conversations about government IT.

To get updates for this blog, please sign up on the right-hand side of the page where it says Sign up for Blog Updates.

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Transforming Government IT Procurement: Better Contracting Initiative Priority 2

As part of our ongoing efforts to modernize government IT procurement and management, the Better Contracting Initiative (BCI) has been a cornerstone of our strategy at the Governmentwide IT Program Management Office. Today, I am excited to discuss the strides we are making under the BCI, particularly Priority 2, which focuses on negotiating common enterprise-wide software licenses.

We’ve embarked on a journey to streamline how our federal government procures and manages its software assets. Our new Governmentwide Acquisition Strategy initiative not only aims to enhance operational efficiencies but also to achieve substantial cost savings and increase buying efficiencies.

Strategic collaboration and enhanced efficiency

Our approach under Priority 2 of the BCI involves collaboration and strategic negotiation directly with Original Equipment Manufacturers (OEMs), which are essential in managing the government’s vast array of IT resources. By centralizing our engagement processes and encouraging industry to view government agencies as “one customer,” we are ensuring that all government agencies, large and small, benefit from the best possible terms and prices, avoiding the inefficiencies of fragmented and duplicative contract terms.

IT Vendor Management Office’s role in the Governmentwide Acquisition Strategy initiative

The IT Vendor Management Office (ITVMO) has been instrumental in this effort, spearheading direct engagements by developing partnerships with OEMs, conceptualizing solutions for governmentwide challenges, negotiating resolutions, and establishing guidelines that will serve as the benchmark for software procurement across federal agencies. The Governmentwide Acquisition Strategy initiative is truly a governmentwide endeavor.

Steps to success

The ITVMO first identifies target OEMs by soliciting quantitative and qualitative data from all 24 Chief Financial Officers (CFO) Act agencies. Using analysis of governmentwide spend and the gravity of common OEM-specific challenges, the ITVMO recommends an OEM to address, which is then validated and approved by government leadership.

The ITVMO then collects contract data from all 24 CFO Act agencies and performs significant analysis on terms and pricing to identify inconsistencies and abnormalities (both good and bad). With the help of a Governmentwide Integrated Project Team, the ITVMO builds a list of best-in-class terms and target pricing to pursue via a variety of recommended solutions.

After a comprehensive review and discussion of these recommended solutions through a Civilian Service Acquisition Workshop, which further supports implementation of BCI through Prong #3 focusing on getting requirements right the first time which will avoid waste and save financial resources, the CFO Act agencies and the ITVMO works to finalize a set of governmentwide requests for the OEM.

Finally, the government engages the OEM in a collaborative fashion by walking decision-makers through the government’s challenges and recommended solutions for the purpose of cooperative adjustment and, ultimately, acceptance of our governmentwide concepts through modifications to all governmentwide acquisition vehicles so that all federal entities get the benefits of our “one customer” approach.

Consistency in contracts = Better contracting

The initiative is part of a broader effort to not only manage costs but also to ensure that the software we procure is secure, reliable, and meets the diverse needs of the federal workforce. To that end, we’ve made significant progress in identifying key areas where terms and conditions can be standardized to benefit all agencies. Our focus has been on improving license flexibility and mobility, enhancing cybersecurity measures, and implementing cost-effective pricing strategies. The feedback from various stakeholders has been overwhelmingly positive, indicating strong support for a more unified approach to software licensing in the federal sector.

Looking ahead

As we continue to advance this initiative, the insights gained from our ongoing discussions and negotiations will inform our strategies, ensuring that the federal government remains a prudent and effective purchaser of IT resources. To that end, the ITVMO is putting together a guide for agency acquisitions, specific to critical OEMs, to ensure broad recognition and adoption of the best-in-class practices we learned about throughout the Governmentwide Acquisition Strategy process. The goal is not only to save money but also to improve our IT infrastructure, making it more responsive to the needs of our agencies and the public.

The Better Contracting Initiative is a testament to our commitment to innovation and excellence in government IT procurement. With Priority 2, we are setting new standards for how the government collaborates and negotiates in the IT realm, ensuring better outcomes for all our stakeholders. Stay tuned as we continue to make strides in transforming government IT procurement for the better.

Visit our website to learn more about how ITC is addressing the BCI through the ITVMO.

Please follow us on LinkedIn to join our ongoing conversations about government IT.

To get updates for this blog, please sign up on the right-hand side of the page where it says Sign up for Blog Updates.

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Enabling technology innovation for national security: How GSA partners with the Defense Innovation Unit

GSA’s Office of Information Technology Category (ITC) is committed to fostering innovation and driving IT modernization across the government. We work with the Defense Innovation Unit (DIU) to accelerate the integration of cutting-edge commercial technologies into federal operations, particularly for purposes of increased national security.

Purpose of the partnership

DIU and GSA work together to quickly move successful technology prototypes into scalable solutions for the Department of Defense (DoD) and other federal agencies.

DIU focuses on solving national security challenges by engaging commercial technology providers, especially nontraditional defense contractors. By using the Commercial Solutions Opening (CSO) process, DIU can quickly prototype and acquire dual-use technologies.

While the DIU-GSA agreement was created to encourage new-to-government industry participation, these opportunities are also open to existing GSA industry partners too. Existing GSA contract holders’ products and services may serve as a foundation, but DIU’s CSO process is geared towards prototyping technologies for potential DoD use.

Opportunities for GSA industry partners

Under the DIU-GSA partnership, GSA will move successful DIU prototype solutions to GSA contract vehicles. DoD and the broader U.S. government will be able to adopt innovative commercial technology solutions faster.

The DIU-GSA partnership streamlines access to leading-edge commercial technology. It also maximizes opportunities and minimizes barriers for small and/or underserved businesses and nontraditional vendors seeking to do business with the government.

GSA ITC has designed an onboarding process for DIU’s commercial prototype partners to pursue four potential pathways:

  • Partnership agreements: Develop partnerships as subcontractors or through joint ventures with companies on GSA’s Multiple Award Schedule (MAS) program.
  • Reseller agreements: Obtain reseller agreements with companies on GSA’s MAS program.
  • Governmentwide Acquisition Contracts (GWAC): Consider GSA’s GWAC program during open periods.
  • GSA MAS contracts: Secure a spot on GSA MAS.

As part of its onboarding process, GSA’s ITC supports and educates DIU commercial prototype partners on how to advertise and market solutions to federal, state, and local government entities.

Also, GSA’s MAS ITC developed a pilot program to streamline the process for DIU’s commercial partners in parallel with the FASt Lane: Making It Easier initiative.

Moreover, GSA’s pilot program, Effectively Awarding & Streamlining eOffers (E.A.S.E.), launched in July 2022, provides presubmission assistance to DIU commercial partners pursuing a GSA MAS contract. This initiative aims to increase collaboration, reduce processing workload, and expedite the contract award process.

Bringing innovation to government

This collaboration between DIU and GSA is yielding tangible results. A recent milestone in this partnership is the award of a multimillion dollar contract to a MAS-IT contract holder to advance an AI-driven social media analysis tool for the U.S. Army. This is but one example that shows that this partnership results in innovation.

The awarded AI tool transforms the implicit human domain knowledge of intelligence analysts into autonomously generated knowledge graphs. These graphs show the meaning of dynamic, unstructured social media data according to user-defined ground truth. This AI-driven system enables the tool to reason, understand, learn, remember, collaborate, question, predict, decide, and act in domain-specific ways at a superhuman scale.

In another example, GSA awarded a MAS contract, within the E.A.S.E. program, to a company that designs, manufactures, and operates a fleet of unmanned/uncrewed surface vehicles or ocean-fairing drones. Before the GSA MAS contract award, the company supported DoD requirements with its innovative solutions, allowing agencies and the science community to monitor and study severe storms and hurricanes in a new way.

Since the company’s MAS award, the National Oceanic and Atmospheric Administration (NOAA) has used the contract vehicle to support the agency’s hurricane efforts, as well as to support the U.S. Coast Guard.

Getting involved

The DIU-GSA partnership is committed to publicizing successful technology prototypes and granting access to these innovations through the DIU’s Commercial Solutions Catalog. This catalog makes it easier for government organizations to find and procure vetted, commercially available technology solutions.

Interested companies can sign up for newsletters and new solicitation notifications on the DIU website. You can also follow ITC on LinkedIn and subscribe for blog updates.

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Celebrating a major small business milestone

The U.S. General Services Administration (GSA) is deeply committed to supporting small businesses, recognizing them as the backbone of our economy and a critical component of innovation and growth. GSA contract vehicles provide small businesses with unprecedented opportunities to compete for federal contracts, helping them to expand their capabilities, grow their operations, and contribute significantly to the nation’s economic vitality. By facilitating streamlined procurement processes and offering dedicated support, GSA ensures that small businesses can effectively meet the needs of agencies while achieving their own business goals. This commitment not only drives agency success but also fosters a diverse, resilient, and dynamic IT industry that benefits all.

The 8(a) STARS III GWAC exemplifies this effort. As the contract approaches its 1,000th task order, it’s a great time to highlight the remarkable achievements of this contract vehicle and the significant benefits it provides to federal agencies and small businesses alike. This milestone underscores the impactful contributions of our industry partners and the vital role 8(a) STARS III plays in advancing agency missions through innovative IT solutions.

Enabling agency success

8(a) STARS III is designed to provide federal agencies with innovative IT services solutions from highly qualified 8(a) small businesses. The contract supports a broad scope of IT services, including cybersecurity, artificial intelligence, IT help-desk support, and more. This flexibility allows agencies to address a wide range of IT needs efficiently and effectively.

One of the key benefits of 8(a) STARS III is its streamlined procurement process. By leveraging this pre-competed contract vehicle, agencies can save time and reduce procurement costs, enabling them to focus more on mission-critical activities. Additionally, the sole-source capabilities of 8(a) STARS III enable faster acquisitions and provide direct access to small disadvantaged businesses, enhancing efficiency and promoting socio-economic goals.

What our customers are saying

The success of 8(a) STARS III is a testament to the capabilities and innovation of our industry partners. Here are some real quotes from our recent customer survey that highlight the positive impact of this contract:

  • Standardization and compliance: “The 8(a) STARS III standardized labor categories, established labor rates, and pre-negotiated terms and conditions streamlined the acquisition process and helped to ensure compliance and reduce risk. Also, the step-by-step ordering instructions and the links to tools and resources on the website were an added benefit that were comprehensive and easily accessible.”
  • Ease of use: “STARS III was very easy to utilize. The list of industry partners allowed me to find capable vendors, and the ordering guide allowed me to streamline my acquisition and receive RFQ responses quickly.”
  • Enhanced efficiency: “The 8(a) STARS III sole source authority helped me streamline my acquisition and save time.”
  • Support for Small Business: “We needed an expedited award to a small business. 8(a) STARS III accomplished this with great rates!”

Achieving socio-economic goals

In addition to providing top-notch IT solutions, 8(a) STARS III plays a crucial role in helping agencies achieve their socio-economic goals. By awarding task orders to 8(a) small disadvantaged businesses (SDBs), agencies can support small business growth and help meet the President’s goal of increasing the share of federal contracting dollars going to SDBs to 15% by FY2025. This contract vehicle not only drives agency success but also fosters a diverse and resilient IT industry.

The 8(a) STARS III GWAC is designated as a Best-in-Class contract by the Office of Management and Budget (OMB), further affirming its value and effectiveness in meeting government-wide IT needs. This designation reflects the contract’s high standards, competitive pricing, and ability to deliver quality solutions.

Looking ahead

As we approach this significant milestone, we remain committed to supporting our agency partners and industry stakeholders. The continued success of 8(a) STARS III is a shared achievement, made possible by the dedication and expertise of our industry partners. We look forward to building on this momentum and driving further innovations in IT procurement.

Visit our website to learn more about GSA’s 8(a) STARS III or use our IT Solutions Navigator to find the vehicle that’s right for you.

Please follow us on LinkedIn to join our ongoing conversations about government IT.

To get updates for this blog, please sign up on the right-hand side of the page where it says Sign up for Blog Updates.

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Moving Up(front) with Upfront SaaS Payments

As agencies continue transitioning to cloud solutions that make government services more efficient and accessible, simplifying how they pay for these solutions may seem like a minor detail, but it is critical and it’s a big deal. 

Due to the expertise, influence, and progressive-thinking of GSA’s Information Technology Category (ITC), we’ve worked to find a new approach to give agencies better solutions while ensuring cost-effectiveness and compliance with regulations.

Effective May 2024, GSA changed its rules about upfront payment for software licenses delivered as Software as a Service (SaaS). 

The change affects Multiple Award Schedule (MAS) Special Item Numbers (SINs), most significantly SIN 518210C Cloud Computing and Cloud Related IT Professional Services.

The change is another step toward delivering lower costs by aligning federal IT purchasing with commercial practices.

Background

We know that the software service delivery model has changed rapidly in recent years and to better serve our customer agencies and industry partners, we’re adapting, too.

Last year, we asked for industry feedback on the SaaS payment model and ways to align with industry best practices and the commercial marketplace. 

Based on their feedback and our research, we published a significant update in the recent MAS refresh, which should allow for increased competition and lower-risk entrance of small businesses into the SaaS marketplace. 

Good for agencies, good for cloud service providers

Traditionally, software was provided via a CD-ROM that needed installation and updates. However, with rapidly changing technology, most of it is now offered via the SaaS model. These services were billed in arrears on a month-to-month basis for a long time. 

With our recent update, we are providing the option to allow for payment up front, that is, paid at time of delivery for software delivered as SaaS that meet specific criteria, while keeping the option for month-to-month billing.

This change provides agencies with more flexibility and control to align task orders to SaaS license needs. Using the upfront payment model allows agencies to negotiate with vendors and resellers to realize more potential savings. 

Next steps for vendors  

To offer the upfront payment option, vendors must submit a modification adding it to their schedule contract. We encourage vendors to offer SaaS through the Cloud SIN 518210C so customers can easily discover it. And along with that, adding the upfront payment pricing and month-to-month pricing options to give agencies more flexibility. 

Aligned with commercial best practices, upfront payments can significantly reduce not only the cost of SaaS licenses, but also the administrative burden through one task order and one invoice to process. 

Best practices and resources

GSA has developed several resources to assist agencies in navigating cloud payments and IT procurement:

  • Acquisition Resource Guides: These guides provide detailed advice on managing costs, ensuring data protection, and selecting the right vendors.
  • Data Dashboards: Tools like the searchable data dashboard help track AI-related contract actions and spending, providing valuable insights for decision-making.
  • Cloud SME Support: Our cloud subject matter experts are here to support agencies and vendors navigating our systems. They can be reached by email through cloudinfo@gsa.gov.

By following these best practices and utilizing available resources, federal agencies can effectively manage their cloud payments and enhance their IT infrastructure.

Visit our website to learn more about the MAS Refresh, or follow the Cloud and Software community on Interact.

Follow ITC on LinkedIn and subscribe for blog updates.

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Ensuring VETS 2 mission delivery

Due to its popularity as a critical tool for federal agencies that delivers faster, more compliant, and less costly IT acquisitions, GSA’s VETS 2 Governmentwide Acquisition Contract (GWAC) increased its ceiling to $6.1 billion. This decision ensures the continued availability of this vital resource, supporting federal agencies in meeting their IT needs while promoting opportunities for Service-Disabled Veteran-Owned Small Businesses (SDVOSBs).

Why the increase?

The VETS 2 GWAC experienced significant growth, with current obligations nearing $3.6 billion. Projections indicate that we will reach 80% of the original ceiling ($5 billion) within this fiscal year. To maintain the contract’s viability and avoid disruptions, we are increasing the ceiling to $6.1 billion. This adjustment also aligns with the FY24 National Defense Authorization Act, which raised the governmentwide goal for SDVOSB participation from three to five percent, making the availability of VETS 2 to the federal government even more critical.

Benefits of the ceiling increase

  • Continued Support: The ceiling increase ensures that VETS 2 remains available to support federal agencies as they address the FY24 NDAA-directed SDVOSB goal increase through the end of the ordering period on February 22, 2028.
  • Avoiding Disruptions: By raising the ceiling before reaching the original limit, we can avoid the need for stringent ordering controls that could hinder the use of the contract.
  • Economic Inclusion: This move supports the administration’s goals for diversity, equity, inclusion, and accessibility, ensuring SDVOSBs have ample opportunities to participate in federal IT procurements.

VETS 2 GWAC successes

VETS 2 has proven to be a critical tool for federal agencies, with numerous high-value task orders awarded to SDVOSBs. Some notable examples include:

  • A $248 million order for IT support services for a digital infrastructure services center.
  • A $166 million order for enterprise services integration and modernization.
  • A $404 million task order for the U.S. Army Futures Command’s Enterprise Information Technology Support Services.

Looking ahead

GSA is also preparing for the next generation SDVOSB GWAC. We are currently evaluating offers under the SDVOSB Pool of the new Polaris GWAC program, which won’t have a contract ceiling. With awards expected in the next fiscal year, Polaris will continue to expand opportunities for SDVOSBs and support the evolving IT needs of federal agencies.

For more information about VETS 2, please reach out to vets2@gsa.gov.

Visit our website to learn more about VETS 2, or use our IT Solutions Navigator to find the right vehicle for you.

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Attend the 2024 Annual ITVMO Summit on June 11, 2024

Last year, the governmentwide IT Vendor Management Office (ITVMO) worked with the American Council for Technology (ACT) and Industry Advisory Council (IAC) to host the first annual government-industry ITVMO Summit. Back by popular demand, this premier in-person event is the gathering place for anyone involved in the Federal IT Marketplace.

From government procurement officials, to industry IT solution providers, to small businesses and more, this is where we come together to review best practices, discuss new solutions, and form valuable connections. At the summit, we will decide on the next steps to take together as we build a more equitable, accessible, and secure Federal IT Marketplace.

This year we have a PACCKed agenda, where you’ll gain access to:

  • Peer networking
  • Actionable insights
  • Community building
  • 4 Continuous Learning Points (CLP) for eligible attendees
  • Knowledge of the latest resources and advances

Bringing together government and industry, this year’s 2024 Annual ITVMO Summit will focus on uniting technology, people, and processes to transform Federal IT acquisitions.

We want your voice in the conversation, so register now!

If you have questions about the summit or are interested in learning more about our IT Buyers Community of Practice of the ITVMO, please contact ITVMO@gsa.gov. 

Follow ITVMO and ITC on LinkedIn and subscribe for blog updates.