Unlocking the power of E-Commerce for government agencies

Posted by Laura Stanton
on June 5, 2023

​IT modernization is mission-critical for many federal agencies and quick, easy access to the latest technologies is key to their success. However, finding the right IT services to supply those solutions isn’t always easy. That’s why we developed the Electronic Commerce and Subscription services (E-Commerce) Special Item Number (SIN) on the GSA Multiple Award Schedule (MAS). This solution enables agencies to access a wide range of e-commerce solutions: from networking to email, internet, data, and more, the SIN provides a broad range of leading-edge technologies and resources.

This blog post is part of a series where we’re discussing each of GSA’s key IT Services SINs on the Multiple Award Schedule. Each blog will discuss the benefits for agencies in using the solution, take a look at who is using it, and share an example of how an agency successfully used the SIN to achieve its mission.

Benefits of the E-Commerce SIN:

  1. Cutting-edge solutions: Provides access to a range of e-commerce solutions, including online marketplaces, e-procurement tools, and supply chain management systems. These solutions can help agencies stay ahead of the curve and adapt to new technological advancements.
  2. Faster procurements: Offers a streamlined procurement process that allows government agencies to manage their needs quickly and efficiently. This solution simplifies the procurement process by doing much of the heavy lifting through the master contract and providing access to pre-vetted, qualified contractors who can fulfill the agency’s requirements.
  3. Cost savings: Helps agencies save money by eliminating the need for extensive research and evaluation of potential contractors. Additionally, the solution’s pre-negotiated pricing ensures that agencies receive the best value for their purchases.

Top agencies

Agencies invested more than $430 million through the E-Commerce SIN last year. Here are some of our biggest users:

  • Department of Health and Human Services
  • Department of the Navy
  • Department of Defense
  • Department of Homeland Security
  • Department of the Air Force
  • General Services Administration
  • Department of Agriculture
  • Department of Treasury
  • National Aeronautics and Space Administration
  • United States Tax Court

Use Case: E-Commerce SIN helps military base provide email and internet access to deployed soldiers

A military base in Kansas had an immediate need to add email services and internet access to over 3,500 soldiers that were temporarily deployed to train soldiers for overseas activities.

The base was quickly able to use the e-commerce SIN to locate several local small businesses, as well as women-owned small businesses, to add additional email services and internet access services for these soldiers that were placed in forward warehouses during the 120-day exercise.

The contracting staff on base also used this same SIN to provide private phone lines for the mobile headquarters staff, as well as mobile smartphones and hosted PBX services for secured communication between the headquarters staff and forward operating units during the joint exercises. This enabled the home-based and visiting unit soldiers to use real-world scenarios in their training.

Using the MAS e-commerce SIN allowed the agency to quickly implement new electronic commerce services while also allowing them to deliver on a mission-critical need while getting their agency closer to meeting their women-owned and small business goals.

Acquire leading-edge technology and services for your modernization efforts

GSA’s e-commerce SIN provides eligible users with easy access to technologies and services that can support their modernization efforts. As demonstrated by the top ten agencies using this technology, it’s a proven solution that can be implemented successfully in a wide range of government settings.

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