IT Schedule 70 / MAS IT

April 26, 2016January 11, 2024

GSA Makes it Easier for You to Get on Schedule 70

A few weeks ago, GSA Administrator Denise Turner Roth announced the agency’s new Making It Easier (MIE) initiatives giving government suppliers and small businesses the support they need to help them work with the government. MIE provides strategies and tools that are especially helpful for new and innovative companies seeking an IT Schedule 70 contract, and this program supports the Administrator’s vision for enhancing GSA’s role as an economic catalyst in communities around the country and as a proactive federal partner.

Every year, tens of billions of dollars are spent through GSA’s Multiple Award Schedules (MAS), however the vendor community has told us that it’s just too hard to get on GSA Schedule. And how, once you’re on Schedule, it can be confusing to figure out how to make changes to a contract. MIE puts an end to all that.

Using Plain Language to Explain Complex Topics

Our website is full of very useful information about MAS and IT Schedule 70. But for first timers, the entire offer process leading to getting on Schedule is quite daunting. And it can be particularly challenging for small companies. We know many vendors hire outside help to advise them, or, in some cases, even fully manage the entire contracting process. So when our industry partners suggested we come up with a way to describe the process of getting on Schedule using plain language, GSA’s 18F and IT Schedule 70 teamed up and took on that challenge.

The IT Schedule 70 Roadmap: A One Stop Shop for Becoming a Schedule 70 Industry Partner

We listened, we heard you, and we worked with you to clarify the process for becoming an IT Schedule 70 contract holder. We’ve created the IT Schedule 70 Roadmap that explains the offer process in plain English and also provides step-by-step instructions on how to successfully navigate it. What’s more, we’ve made it easier for you to find the most relevant information by consolidating existing tools and information into one place. We’re hoping that these changes, plus an increase in available support offered from our end, will result in even more highly qualified companies successfully supporting our government customers.

From start to finish, the IT Schedule 70 Roadmap helps our future industry partners prepare for and complete the offer process.

This initiative, with the other MIE projects, encourages all of our industry partners – especially those with innovative solutions – to join GSA in providing the best solutions to our agency customers.

Visit the IT Schedule 70 Roadmap today.

March 10, 2016January 11, 2024

Director of IT Schedule 70 Programs Job Posting (Revised)

As many of you know, GSA has been fortunate to have Kay Ely serve as the Director of IT Schedule 70 for the last 4.5 years. Schedule 70 is one of GSA’s largest programs, supporting $15B in agency IT procurements annually. In addition, Schedule 70 serves as the backbone for many government wide initiatives such as FSSI WIreless, the Satellite program, our software program DHS’ Continuous Diagnostic and Mitigation (CDM) program, National Information Technology Commodity Program (NITCP) BPAs, and the Government-wide Strategic Solutions for Laptops and Desktops, just to name a few.

Kay has recently been named as the Deputy Assistant Commissioner of ITS, and we are now seeking a new Director of IT Schedule 70 Programs, a Senior Executive Service (SES) position, to lead our team of highly engaged and dedicated professionals as we drive our organization forward during a period of tremendous change and incredible possibility. The Director is responsible for leading a workforce of 150 acquisition professionals and for developing, managing and executing the IT Schedule Program, which provides access to private sector solutions for a wide variety of IT products, services, and solutions for federal, state, local and the tribal governments.

To give you a better understanding of this opportunity and what we are looking for, we decided to ask Kay to describe her experience, the expectations of the position,and what we seek in the next leader.

As you know, Schedule 70 is the largest, most comprehensive, and most widely used IT acquisition vehicle in the federal government, providing direct access to products, services, and solutions from more than 4,700 qualified industry partners to the tune of $15 billion in business volume. The program plays a significant role across all IT Categories.

At times, leading Schedule 70 has been the most challenging job I have ever had, but it has also been the most rewarding. I have grown personally in this job in more ways than I can name. I have also had the pleasure to lead one of the most innovative and hard-working groups of acquisition professionals in all of the federal government.

Schedule 70 has evolved over recent years and is on an upward trajectory of business growth. We expect to reach $15.2 Billion in FY2016!

How will we do that? Focusing on our core mission–to provide the best acquisition solutions–and we do that by working closely with other federal agencies and with industry. This is evident in the governmentwide teams we lead to create new common solutions for IT products and services. The Director of Schedule 70 must be able to forge partnerships with other federal agencies and with industry. We are working hard to make significant changes to the program to make it easier for our suppliers to do business with us. And we are putting new programs in place for our government buyers to help them find the very best solution possible. The job entails a lot of communication, both internally and externally, and lots of listening, considering our stakeholders’ diverse views, and ultimately finding a way to to negotiate solutions that serve many. The Director interacts at the most senior levels across government and with OMB to implement many acquisition- and IT-related initiatives.

In addition, as ITS undergoes an organizational transformation to support category management, the Director will be a leader and partner with our category teams, helping to ensure that Schedule 70 and the other acquisition solutions in ITS meet the needs of the agencies and understand the changes in the technology field that ultimately impact what agencies our buying across the IT categories. Schedule 70 will grow in this respect and needs a forward-thinking, innovative leader to shape the future of the organization.

Schedule 70 is on the horizon for the next big evolution of superior customer service. It is a great opportunity to shape the future of a program that is core to the success of government as a whole, including state, local, and tribal government.

I’ve heard government described as an oil tanker compared to a speed boat. A speed boat can zip around the water quickly, and an oil tanker has to adjust course methodically, but when it does, the wake and ripples it creates are much greater.

In the world of IT, Schedule 70 is that oil tanker, but with how quickly IT changes and shifts, we have to become a speedboat. We have done some great work to make that transition and I’m so proud of what we have accomplished, but our work isn’t done yet. The next person will have a great opportunity. The demands are high and so are our standards. Are you up to the challenge?

Our mission is to help other federal agencies get the job done; if you think you’re up for the challenge go to USAJOBS.gov and apply. Use job announcement #16110081. It closes on Thursday, March 31, 2016.

January 21, 2016January 11, 2024

The Cloud SIN: Making Sense of Cloud Options

(This blog post is part of a multi-week series reviewing data and trends from GSA’s IT acquisition vehicles for FY15. Read previous posts at http://gsablogs.gsa.gov/technology/)

Success in our Cloud PMO

Our Cloud Computing Services Program Management Office (CCS PMO) was hard at work in FY15 working on a number of projects. They are fully staffed with both cloud technologists and cloud acquisition specialists. The team helps federal, state, local and tribal governments with their cloud adoption and acquisition strategies with the goal of speeding government movement to the cloud. The PMO manages the following GSA cloud acquisition tools:

IT Schedule 70 Cloud Special Item Number (SIN) 132-40
Cloud Email as a Service (EaaS) BPA
New Cloud IDIQ in process
Groundbreaking Infrastructure as a Service (IaaS) BPA, now expired and to be replaced by the new IDIQ.

In FY15 the PMO completed over 150 separate agency engagements ranging in length from one day to six months, all focusing on helping agencies with their cloud strategies. And we are proud to say that since inception, the Cloud PMO has managed over $450M in dozens of cloud acquisition awards either directly through its own cloud acquisition tools, or by helping agencies direct their cloud orders to GSA IT Schedule 70 alone.

As I reported in a blog post this spring, GSA successfully implemented the Cloud Special Item Number (Cloud SIN 132-40) on IT Schedule 70 for all cloud offerings in April 2015. The Cloud SIN allows customer agencies to view all cloud-specific offerings in three sub-categories defined by National Institute of Standards and Technology (NIST): Software as a Service, Platform as a Service, and Infrastructure as a Service.

Cloud SIN: What it’s all about

The goal of the Cloud SIN is to provide customers centralized, streamlined access to cloud computing services through IT Schedule 70 to meet their eligible government, state, and local needs. GSA customers can clearly distinguish cloud services from non-cloud IT products and services in order to get to the right solution quickly. In addition, the Cloud SIN provides industry partners with enhanced abilities to market distinctive cloud computing solutions and offerings on IT Schedule 70.

FY15 Awareness, Adoption and Industry Partner Excitement

Our Industry Partners have expressed significant interest in getting on the Cloud SIN. In preparation for increasing the number of vendors in the next fiscal year, GSA held an Industry Day for vendors, published more than 25 news articles and posted more than 30 notices through GSA social media outlets (e.g. GSA ITS Twitter account). GSA also held several webinars and training sessions for more than 100 Contracting Officers who will approve submissions for vendors to get on the Cloud SIN. And, I’m pleased to say that these Cloud SIN efforts are beginning to bear fruit.

DHS Vote of Confidence

In November, the Department of Homeland Security’s (DHS) Enterprise Computing Services (ECS) issued an RFI for a future acquisition that seeks to leverage vendors under the Cloud SIN to provide DHS components with the ability to efficiently procure secure cloud computing services on an ongoing basis. This type of procurement looks to be the first of its kind for the Cloud SIN, and GSA looks forward to working closely with vendors and customers in the coming year to ensure that it’s not the last.

For more resources on the Cloud SIN, including guidance for transitioning your company’s services onto the SIN or how to use the SIN to build a Blanket Purchase Agreement (BPA), please visit our website.

In our next installment,we’ll highlight discuss our partnership with DISA and the plans for a government wide Cloud IDIQ contract.
Also, please follow us on Twitter @GSA_ITS to join the conversation.

September 16, 2015January 11, 2024

Collaborating for Better Government

Wikipedia defines “collaboration” as “working with others to do a task and to achieve shared goals.” According to the Free Dictionary, collaborating is a partnership, working as a team, or being in concert.

For GSA, collaboration is more than just a buzzword or standing at a podium talking to stakeholders. It is a dialog – a give and take that includes understanding and respecting everyone’s needs, goals, and values.

Successful collaboration happens when everyone is committed to the core principles of trust, understanding, and compromise– and the end result is a better outcome for all parties.

Creating the IT Portfolio of Solutions

At GSA, collaboration is a driving force as we re-shape many of our government-wide programs and contracts. For those of you working with GSA, you’ve seen or been part of any number of working groups, industry days, interagency meetings, and requirements teams. You’ve contributed thousands of ideas and comments on our RFIs, draft RFPs and in our Interact communities. You’ve rolled up your sleeves and helped shape our offerings from adding a new Special Item Number (SIN) on IT Schedule 70, to developing OASIS, Alliant 2, Enterprise Infrastructure Solutions (EIS), Network Services 2020 (NS2020), cloud strategies, identity management solutions, mobility and wireless solutions, satellite solutions, software, hardware and so much more.

The Government’s shift to Category Management (CM), has also guided our planning and resulting solutions. We have experts that know telecom, software, IT hardware, IT services and IT security. The category hallways within the Acquisition Gateway provide access to many government-wide contracts, tools, pricing information, buying guides, templates, best practices and access to other buyers across government so you don’t have to figure things out on your own and are able to leverage work others have already done.

Our collective work has led to a very clear strategy for GSA’s next generation of IT and telecommunications solutions. As a result, GSA is implementing solutions that better meet agencies’ needs, provide flexibility in acquiring IT/telecom, provide savings, reduce duplication and are reflective of technology market offerings. The graphic below shows exactly what we’ve mapped out and what we’ve used to guide our solutions development.

Reducing Duplication While Providing Flexibility

Our category management approach ensures that our contract solutions provide different ways to buy technology based on agency collaboration and feedback. We’ve been asked why you see similar technology or services available on more than one of our contracts. Some might say this also results in “duplication” or confusion, but our customers are telling us that they need flexibility to buy technology products and services in different ways based on what I refer to it as, “the nature of the buy.”

ITS prides itself on providing both general and niche solutions for IT and telecommunications products and services to federal, state and local agencies. These solutions draw on GSA’s acquisition and IT expertise and they help our customers by allowing them to direct more resources into focusing on their core missions. About 30% of federal IT spend flows through ITS contracts and programs. We hold ourselves accountable for increasing federal procurement efficiency, reducing costs for both government and industry, and helping government achieve better results. Reducing overlapping and redundant contracts is important to ITS. We’ve taken a true portfolio approach to planning our solutions and ensuring we provide maximum flexibility for government buyers as they make complex procurement strategy decisions.

For example, agencies today are procuring wireless services and devices in a number of ways. Our FSSI Wireless BPAs offer certain terms and conditions, plans, features (such as aggregated pooling of minutes and data) and pricing for services with devices provided as part of the overall solution. On IT Schedule 70, agencies have the option of buying just devices or service plans and devices and constructing their own terms and conditions. If an agency were to use Networx for the wireless services/devices, they may be doing so to consolidate mobile services on a broader enterprise platform implementation.

Cloud is another great example. We have cloud-based services available on IT Schedule 70, on our IaaS and EaaS BPAs, through GWACs (especially where integration or transition services are also needed) and through our network services contracts (off premise hosting or data center solutions are examples). Our network services contracts are telecommunications focused but also recognize broader, related products and services may need to be part of the overall solution. EIS will provide best in class virtual private network services, Ethernet, voice, and managed network services at significant discounts. These services may also be related to an agency’s enterprise implementation of data centers or call centers — either on-site or cloud-based. While these are just a few examples, you can see it really doesn’t make sense to try to define, “bucket,” and limit technology solutions to individual contracts.

Guiding Agencies to the best choice

GSA’s job is to understand the market, listen to agency and industry partners, and use what we’ve learned to create solutions. While creating solutions will involve some overlap, we want to act as an honest broker and help agencies get to the best solution for them. Sometimes that includes guiding agencies to other non-GSA enterprise contracts that might be a better fit for their requirements.

We are making it our responsibility to help agencies through the process, especially when overlap could cause potential confusion about which vehicle is optimal for certain requirements. We will accomplish this through our continued proactive management approach with both customers and vendors. Through collaboration, scope reviews, and relationships, we want to better understand the core requirements and make the best acquisition recommendation.

As I pointed out earlier, we don’t take a “one size fits all” approach. If an agency has a cloud requirement that is within the scope of multiple contracts, we will work with that customer to understand their requirements and help assess their acquisition choices. We will make the best recommendation to ensure the agency requirements are being met in the most efficient and effective manner with the highest quality vendors possible. On contracts such as our GWACs, Networx, and EIS, GSA performs pre-award and post-award scope reviews ensuring requirements are not only within the scope of the contract but that the contract is being used most effectively. In addition, on our GWACs and on EIS, training is mandatory for contracting officers who use these contracts prior to GSA issuing them a delegation of procurement authority.

Final Thoughts

Even with slight overlap, these vehicles will deliver flexibility to buyers across government through pre-existing, pre-vetted contracts, which ultimately saves government and industry from investing time and money on new and redundant open-market contracts.

A few final, important thoughts I want to share with you about collaboration:

Collaboration allows us to be responsive continually to existing and emerging needs of government agencies and industry
Continual collaboration is always a goal, often a challenge, and clearly an opportunity
We always look for ways to make IT acquisitions seamlessly support agency missions, rather than hinder them. We also work to align to industry partners’ business goals, when they do not detract from government goals
Customer convenience, flexibility, and choice will always matter

Please follow us on Twitter @GSA_ITS to join GSA’s ITS’s overall acquisition conversations.

Join us for a live webcast demonstration of the Acquisition Gateway with Q&A on Wednesday, October 07, 2015 at 2 p.m. ET, 1 p.m. CT, Noon MT, 11 a.m. PT. There’s no charge for this training, and you can earn one Continuous Learning Point (CLP). This webcast is open to all and only federal government agency personnel. Register today!

July 14, 2015January 11, 2024

FSSI Wireless Averages 27% Savings for Agencies

Officials from a number of agencies shared their success stories on June 8 about how they’ve implemented the Federal Strategic Sourcing Initiative (FSSI) Wireless BPAs to save money, averaging between 27% to 40% in cost savings from their previous wireless spend.

The Enterprise Mobility Program Workshop held at GSA’s 1800 F Street office was attended by agency representatives from across the government anxious to hear how they can save time and money managing their agency’s wireless programs. Attendees heard a thorough explanation of GSA’s Enterprise Mobility Program from agencies that have already made the switch, including helpful tips, strategies, and best practices for moving to FSSI Wireless BPAs.

Adoption is strong with 86% of cabinet level agencies now using the Wireless BPAs to cut dollars from their agency wireless spend and achieve pricing that now averages $39.77/month per user.

DOD, DHS, HHS, SBA, DOT, VA, FCC, MDA, SSA, DOI, and many others have executed successfully against the BPAs, and as a result have been saving their agencies – and U.S. taxpayers – money.

An online webinar is also planned Tuesday, July 21 for agency participants. Register for the event today!

You can also click on the link below to view a video of my remarks from the June 8 Enterprise Mobility live event. In it, I provide an overview of the current FSSI Wireless program and discuss how an enterprise approach to mobility generates savings and better management.

View the video on YouTube.

Please follow us on Twitter @GSA_ITS to join the conversation.

April 15, 2015January 11, 2024

Connecting with ITS

If you’re a regular reader of the ITS blog, you already know that we provide the government IT and acquisition communities with private-sector solutions for everything from simple IT commodities to complex infrastructure and emerging technology. Now, we’ve made it even easier for government buyers and our industry partners to get the information they need, whether it’s acquisition assistance or information about the latest telecommunications and technology initiatives: just visit gsa.gov/technology to connect with us.

gsa.gov/itshelp also provides access to statement of work (SOW) templates, ordering guides, ordering systems and the other tools government buyers need to get the job done, including the IT Solutions Navigator, a self guided decision tool that can point you to the contract vehicle that best meets your IT needs.

Check out what’s new — The Acquisition Gateway

Among the challenges facing acquisition professionals when purchasing products and services is understanding how individual submarkets approach pricing and offerings, and what contracts already exist government wide to support acquisition of these services.

To address this need, GSA has turned to category management to reinvent acquisition, a tactic already used to help many Fortune 500 companies buy smarter. Work is now underway to develop the new Common Acquisition Platform (CAP), which will provide access and insights into transactional data from across government and help guide buyers through every step of the full acquisition process to include shared best practices from industry experts and thought leaders alike. CAP will also reduce the need for maintaining redundant and duplicative acquisition vehicles, systems and tools.

GSA has also launched the Acquisition Gateway, a space for acquisition professionals to learn, connect, and act upon acquisition information, expertise, and advice. Content on the Acquisition Gateway is divided into product and service category hallways and resources.

The IT category already has two active hallways, IT Hardware and IT Software, providing pricing tools and information, sample SOWs, best practices, and expert articles relative to that specific category for contract solutions across government. The Acquisition Gateway will be an important tool in supporting and improving how the federal community acquires IT.

By May 2015, additional hallways will be launched for Telecommunications, IT Security, IT Consulting, and IT Outsourcing, in addition to other categories outside of IT.

This is an exciting time to be a part of IT acquisition and I’ll have much more to discuss in June, but in the meantime, I recommend all government employees access the Acquisition Gateway. Check back often as this is an agile platform that is expected to grow as its user base increases and becomes more collaborative.

Resolving Your Issues

Our goal is to resolve your issues within 48 hours and, even though federal acquisition can get complex, we’re doing quite well.

ITS FY15 Case Origin – How Customers /Vendors Reach Out to NCSC	Number of FY15 Cases (Issues / Inquiries)	Average Case Resolution Time	Percentage of Cases Closed Within 48 Hours
Phone	693	36 Hours	85%
E-mail Inquiry	405	42 Hours	82%
Live Chat	244	34 Hours	87%
FY15 Total	1,342	38 Hours	84%

Stay Tuned

Getting updates on gsa.gov pages is an easy way for agencies and Industry to stay up to date on contract and program features, innovations, and changes.

For example, when GSA updates the free downloadable SOW templates on our website, you can receive an alert to let you they’re available.

You can subscribe to updates for a wide range of topics, including Technology and Telecommunications, Schedule 70, and Cloud IT Services. Just go to Get Updates, enter your email address, select your interests, set any preferences you prefer (including how often you’d like to receive alerts), and you’re ready to go. It’s that simple. Of course, we’ll continue to share news “as it happens” on this blog.

And don’t forget to follow us on Twitter @GSA_ITS to join GSA’s IT acquisition conversation.

We Value Your Feedback

Our goal is simple: provide the support agency buyers and Industry partners need. Receiving feedback at every stage of the journey is critical to continuous improvement, driving value, and outstanding customer service. GSA already reaches out to agencies and vendors when we’re shaping specific programs, receives continuous feedback from customer and industry groups, and looks at our impact through our customer and vendor satisfaction surveys. You can find “Rate This Page”on the bottom right of our IT webpages.

Please help us to help you meet your IT acquisition needs by using the “Rate This Page” tool to fill out this form. It will just take a few seconds, but the information you provide about what’s working well and what’s not is invaluable.

January 27, 2015January 11, 2024

Small Business GWAC Program

(This blog post is part of a multi-week series reviewing data and trends from GSA’s IT acquisition vehicles for FY14. Read previous posts at http://gsablogs.gsa.gov/technology/)

Small businesses are the backbone of job growth and constitute a major force in the U.S. economy. They generate a vital portion of our gross domestic product (GDP) and contribute to growth and vitality of economic and socioeconomic development. In particular, small businesses create jobs and spark innovation, which complement the economic activity of large organizations by providing them with products and services that contribute to their bottom line.

Here at GSA, we pride ourselves on helping the government utilize small business. We have multiple acquisition vehicles that connect government to small business. This provides agencies the flexibility to choose the best acquisition vehicle to meet their need. Some of these vehicles reside in our Governmentwide Acquisition Contracts (GWAC) program.

Small Business (SB) GWACs provide powerful and flexible contracts that support agencies’ complex projects and requirements. These contracts experienced a tremendous amount of growth in FY 2014. Total business volume growth increased by approximately $400M on our three active SB GWACs, comprising 8(a) STARS II, Alliant Small Business, and VETS, from FY13 to FY14; an increase of approximately 19%.

Scope Reviews: Lowering risk and increasing customer support

Part of that increase is due to our complimentary scope reviews for statements of work (SOW). The team works with agencies to help determine whether requirements are within scope of a GWAC within two to five business days. This service reduces the risk of protest. The Small Business GWAC Pre-award Scope Review Team recently analyzed the pre-award scope review process to see how our contracts are being used.

The number of pre-award scope reviews conducted on our active small business GWAC increased by 12% (253 to 287) from FY13 to FY14. Across all three of the small business GWACs, IT Support Services is the predominant type of work being considered.

During FY14, GSA conducted 285 reviews and performed those reviews in 1.3 days on average. Retrospectively, the scope review process provides a clear understanding of the requirements, establishes a baseline for proposal evaluation, reduces evaluation and negotiation time, and most importantly minimizes the need for future changes. Understanding the trends of these scopes gives us a better understanding of how to promote small business contracting and satisfy our customers’ needs.

Buying Trends

Some of the most popular uses were for IT Support Services like Help Desk, software maintenance, and system operations.

Small Business GWACs represent 45% of GSA’s total GWAC obligations for FY14.

The Alliant Small Business Program experienced a 17% increase in obligations for FY14 compared to FY13.
60 of 80 Alliant small business primes have at least one task order award
The 8(a) STARS II GWAC is the follow-on to the very successful 8(a) STARS GWAC. The contract was awarded August 31, 2011 and resulted in 645 awards in FY14 with over $641 million in obligations.
The 8(a) STARS II Program has seen a 41% increase in obligations for FY14 compared to FY13.
The Veterans Technology Services (VETS) GWAC has obligations from 16 different federal agency customers. All contract holders have received task orders totaling over $1 billion in obligations. In FY14, VETS added 14 task orders with $17.1 million in obligations.

Looking Ahead

The future of Small Business GWACs is bright. We’ve seen agencies increase the use of our GWACs to reach their small business goals and meet their IT demands, and we’ve seen businesses grow beyond their small-business designation due to their participation on our program.

This next year is going to be an exciting time for our Small Business GWACs. We’re going to continue to exceed customer expectations by bringing additional value like our complimentary scope reviews and prices paid data. Our flexible vehicles and focus on customer service should help us continue to expand the usage of these vehicles as we look into the future toward our next generation Small Business GWACs.

Please follow us on Twitter @GSA_ITS to join the conversation.

January 26, 2015January 11, 2024

Schedule 70 in the State and Local Market

(This blog post is part of a multi-week series reviewing data and trends from GSA’s IT acquisition vehicles for FY14. Read previous posts at http://gsablogs.gsa.gov/technology/)

State and local governments are adopting Schedule 70 at a rapidly growing rate. They have the ability to receive the same benefits that federal agencies receive when using Schedule 70: fast and easy acquisitions and access to a large range of pre-vetted vendors at prices determined to be fair and reasonable. The program is called the Cooperative Purchasing Program and allows state and local entities to use Schedule 70 and Schedule 84.

State and local: by the numbers

Growth: The usage of Schedule 70 by state and local governments increased almost 30% last year to $846 million in volume. The projected IT spend at the state and local level has increased over the past couple of years, and the growth of usage of Schedule 70 has outpaced that growth.
Outreach: GSA has increased overall focus on outreach and training to state and local governments on the use of Schedules 70 and 84.
Local vendors: An enormous benefit to state and local governments is access to companies in their local communities. Schedule 70 has thousands of vendors located across the US and many state/local entities encourage local businesses to consider GSA Schedule as an option. 80% of the companies on Schedule 70 are small businesses and GSA can provide support to those companies seeking to obtain a Schedule contract.
Positioned for future growth: for state and local, growth in spend is occurring in areas such as software, IT services, systems, and IT outsourcing. These are areas that we expect to see continued future growth in state and local markets.

Improving efficiencies in all levels of government

The state and local IT market is valued at over $60 billion. Although the market is significantly more fragmented than the federal market, GSA is ready to help all forms of government become more efficient, spend smarter, and support delivery of services to the citizens. We will continue to work with local governments and vendors in an effort to drive greater value for the taxpayer.

Please follow us on Twitter @GSA_ITS to join the conversation.

January 23, 2015January 11, 2024

FY 2014 Delivers Enterprise Growth in Wireless

(This blog post is part of a multi-week series reviewing data and trends from GSA’s IT acquisition vehicles for FY14. Read previous posts at http://gsablogs.gsa.gov/technology/)

As we all know, the explosion in demand for wireless and mobile services is continuing at a pace hard to keep up with. And with that popularity comes government’s continuing need to find ways to exploit those technologies while simultaneously saving money and increasing acquisition and operational efficiencies.

In FY 2014, we saw agencies increasingly turn to GSA’s Federal Strategic Sourcing Initiative (FSSI) Wireless Blanket Purchase Agreements (BPAs). Initially launched in the second half of FY 2013, the BPAs experienced substantial growth in FY 2014, with multiple enterprise level buys (greater than 2,500 units) awarded and task order-level competition yielding very competitive rates and cost savings for most federal users.

Since June 2014, month over month program growth exceeded 30%. Additional awards are anticipated in early FY 2015 increasing agency usage and savings (>20%) for the foreseeable future.

Cost Savings, Choice, and Efficiency

The growing demand of the FSSI Wireless solution is largely due to the >22% cost savings they deliver and the flexible features they offer (including no-charge refreshable devices, open market premium devices, agency-level pooling to reduce overage costs, and adherence to federal policies and administrative priorities). The achieved savings by participating agencies is compared to their prior rates or government-wide average and not list prices.

FSSI Wireless BPA task order competitions have driven rates lower from the award value to rates as low as $42, $40, $38, and $36 per user per month for many common smartphone plans.

This competition lowered the average monthly rate across all federal mobile users to approximately $40 per user. The prior average rate across government based on the contracts we reviewed was nearly $55, which was comprised primarily of devices with limited data capabilities. This means the FSSI Wireless BPAs are producing considerable additional savings for agencies as they deploy devices with a much greater data-intensive footprint.

The BPAs have the added advantage they include government-wide discounts that apply as government-wide usage increases, which adds even greater value.

The more agencies use the BPAs, the greater the current and future cost savings for the government and taxpayers.

Initial savings are through the discounted wireless plan pricing and no-cost devices. Two of the four carriers on contract have committed that the BPA prices are the lowest they offer government buyers. In addition, agencies can see the published prices on all the BPAs in a single place.

In addition, the pooling option for data and minutes are saving agency dollars by allowing high-volume users to leverage the unused minutes and MBs purchased by lower volume users, further reducing overage costs.

Savings came in acquisition efficiencies too. In the past year, some agencies procured services from the BPAs in as little as 3-5 days. One agency procured 3500-plus devices in less than two months and indicated they could have executed the order in less time.

Wireless Buying Trends

The most popular data add-on and data-only plans are the 500MB Pooled and Unlimited plans. The most popular voice plans under the BPAs are the 400 Minute Pooled and 100 Minute Pooled plans.

We’re finding agencies default to unlimited when they don’t know what they will use to avoid potential overages. The FSSI wireless contracts offer agencies usage data enabling them to structure the right plan and pooling arrangement that will satisfy individual needs reducing risk of overages.

During 2014, government agencies also took advantage of additional assistance offered by GSA to help manage the mobile component of their IT enterprise by using GSA’s Managed Mobility sources of supply list or the FSSI Wireless BPAs to add mobile management resources they can bundle with wireless service plans.

Overall, 2014 was a successful year for GSA’s wireless and mobile programs. Building on the FSSI Wireless Program and Managed Mobility Program, we consolidated these solutions and category management approaches under the GSA Enterprise Mobility Program.

Going forward in 2015, we expect wireless BPA usage and savings to continue to grow. Several agencies indicate the BPAs will be their contract vehicle of choice for all future acquisition of wireless services.

Please follow us on Twitter @GSA_ITS to join the conversation.