Next Generation GWAC Programs

Our governmentwide acquisition contract (GWAC) Program has been busy working on a number of updates and all of the hard work is starting to pay off. Each of our current GWACs has important milestones taking place:

  1. Alliant and Alliant Small Business announced draft Requests for Proposal (RFPs) for the sequel GWACs: Alliant 2 and Alliant 2 Small Business
  2. 8(a) STARS II notified stakeholders of open season and option initiatives
  3. VETS issued the initial Request for Information (RFI) for VETS 2

Federal agencies use GSA GWACs for a variety of IT services requirements including: data center consolidation, software development, systems integration, cloud computing, cybersecurity, and help desk support. Our GWACs have been prominent leaders in government and industry collaboration for many years, offering complimentary scope reviews, sample statements of work, acquisition templates and improved delegation of procurement authority (DPA) training.

Alliant 2 and Alliant 2 Small Business (A2/A2SB)

In looking to the next generation, our GWAC Program published the Alliant 2 and Alliant 2 Small Business (A2/A2SB) draft RFPs to FedBizOpps (FBO) on March 31st. These GWACs will be the sequels to the successful Alliant and Alliant Small Business (A/ASB) GWACs. The draft RFPs will be open for comments by industry and government on FBO for 90 days, so I highly encourage you to contribute.

A2/A2SB’s pre-solicitation phase has raised the bar in transparency and collaborative processes, involving both federal agencies and industry partners. The A2/A2SB team performed thorough market research and laid significant groundwork in the pre-planning phase with efforts including:

  • An A2/A2SB Interact group with more than 7,000 members
  • A publically reviewed business case on OMB MAX
  • Numerous presentations to interested agencies
  • A customer working group with 30 members from 11 agencies
  • An industry working group with more than 500 participants
  • Two RFIs through FBO
  • Two official industry days with more than 500 attendees
  • Face-to-face, one-on-one meetings between Industry and A2/A2SB staff with 350 registrants

Notable enhancements proposed in A2/A2SB include: scope improvements, new IT service labor categories, new cybersecurity standards, new environmental standards, and the inclusion of requirement contracting types.

8(a)STARS II Open Season and Option

As a result of the 8(a) STARS II GWAC’s success within the first four years of operation, our Small Business GWAC Division has begun planning for the future of the program. Activities began this Spring to enhance the contract and secure the ability to provide socioeconomic credit to federal agency users.

On May 19th, 2015, GSA’s Small Business GWAC Division issued an RFP for an open season for the 8(a) STARS II GWAC. The open season will allow additional firms to submit proposals to be evaluated for a contract award. GSA intends to add new awardees to the contract in late FY16 or early FY17.

In May, the SBGWAC Division also provided early notice to current 8(a) STARS II contract holders of the requirements for the August 2016 option period

This early notice allows stakeholders to make determinations about future activities:

  • Industry partners who will not receive an option can plan ahead for partnering opportunities on existing task orders
  • Government partners can determine the best course of action for tasks issued to firms who will not receive their option and
  • The Small Business GWAC Division can provide education and training to all stakeholders on next steps

Veterans Technology Services 2

Our Small Business GWAC Division posted on March 19th an RFI survey to FBO requesting feedback from the SDVOSB IT community for the VETS GWAC follow-on contract. The RFI remained open through April 4th and we will use feedback from the survey to develop VETS 2. Join the VETS 2 GWAC Community on GSA Interact to participate further in the conversation.

While our GWAC Division is planning ahead to ensure a bright future for this important vehicle, the ordering period for the current VETS GWAC isn’t set to expire until February 1, 2017 so there is plenty of runway on the existing contract.

To The Future

We couldn’t be more excited about the future of our GWAC Program. The relationships that we’ve built with our government and industry partners have been critical to the program’s success. The number of agency missions our GWACs have facilitated demonstrates GSA’s ongoing commitment to our government partners, the small business community and the American people. Our next generation of GWAC programs are a testament to that commitment.

Small Business GWAC Program

(This blog post is part of a multi-week series reviewing data and trends from GSA’s IT acquisition vehicles for FY14. Read previous posts at http://gsablogs.gsa.gov/technology/)

Small businesses are the backbone of job growth and constitute a major force in the U.S. economy. They generate a vital portion of our gross domestic product (GDP) and contribute to growth and vitality of economic and socioeconomic development. In particular, small businesses create jobs and spark innovation, which complement the economic activity of large organizations by providing them with products and services that contribute to their bottom line.

Here at GSA, we pride ourselves on helping the government utilize small business. We have multiple acquisition vehicles that connect government to small business. This provides agencies the flexibility to choose the best acquisition vehicle to meet their need. Some of these vehicles reside in our Governmentwide Acquisition Contracts (GWAC) program.

Small Business (SB) GWACs provide powerful and flexible contracts that support agencies’ complex projects and requirements. These contracts experienced a tremendous amount of growth in FY 2014. Total business volume growth increased by approximately $400M on our three active SB GWACs, comprising 8(a) STARS II, Alliant Small Business, and VETS, from FY13 to FY14; an increase of approximately 19%.

Scope Reviews: Lowering risk and increasing customer support

Part of that increase is due to our complimentary scope reviews for statements of work (SOW). The team works with agencies to help determine whether requirements are within scope of a GWAC within two to five business days. This service reduces the risk of protest.  The Small Business GWAC Pre-award Scope Review Team recently analyzed the pre-award scope review process to see how our contracts are being used.

The number of pre-award scope reviews conducted on our active small business GWAC increased by 12% (253 to 287) from FY13 to FY14.  Across all three of the small business GWACs, IT Support Services is the predominant type of work being considered.

During FY14, GSA conducted 285 reviews and performed those reviews in 1.3 days on average. Retrospectively, the scope review process provides a clear understanding of the requirements, establishes a baseline for proposal evaluation, reduces evaluation and negotiation time, and most importantly minimizes the need for future changes. Understanding the trends of these scopes gives us a better understanding of how to promote small business contracting and satisfy our customers’ needs.

Buying Trends

Some of the most popular uses were for IT Support Services like Help Desk, software maintenance, and system operations.

Small Business GWACs represent 45% of GSA’s total GWAC obligations for FY14.

  • The Alliant Small Business Program experienced a 17% increase in obligations for FY14 compared to FY13.
  • 60 of 80 Alliant small business primes have at least one task order award
  • The 8(a) STARS II GWAC is the follow-on to the very successful 8(a) STARS GWAC.  The contract was awarded August 31, 2011 and resulted in 645 awards in FY14 with over $641 million in obligations.
  • The 8(a) STARS II Program has seen a 41% increase in obligations for FY14 compared to FY13.
  • The Veterans Technology Services (VETS) GWAC has obligations from 16 different federal agency customers.  All contract holders have received task orders totaling over $1 billion in obligations. In FY14, VETS added 14 task orders with $17.1 million in obligations.

Looking Ahead

The future of Small Business GWACs is bright. We’ve seen agencies increase the use of our GWACs to reach their small business goals and meet their IT demands, and we’ve seen businesses grow beyond their small-business designation due to their participation on our program.

This next year is going to be an exciting time for our Small Business GWACs. We’re going to continue to exceed customer expectations by bringing additional value like our complimentary scope reviews and prices paid data. Our flexible vehicles and focus on customer service should help us continue to expand the usage of these vehicles as we look into the future toward our next generation Small Business GWACs.

Please follow us on Twitter @GSA_ITS to join the conversation.

IT Solutions with an Eye towards Speed, Savings, Efficiency

When I meet with agency customers, I hear about the struggles we face to get IT acquisitions done efficiently and smoothly.

Most government agencies–federal, state or local—face similar acquisition problems:

  • How do we acquire IT faster?
  • How can we continue to find savings?
  • Can you make it easier to acquire mission-critical IT solutions?
  • Can you help us meet annual small business goals?
  • Can you help us meet regulations and other mandates?

The expectations are very clear: GSA must offer IT acquisition solutions that will meet agency and federal requirements, and give agencies more for their mission dollars. If agencies can also get their solutions quickly, we’re in the sweet spot of IT acquisition. We want to improve efficiency and speed without sacrificing compliance and quality, which limits the acquisition time, burden, and costs, and prevents missed deadlines and opportunities.

Pre-Competed Contracts Help You Buy Faster From Qualified Companies and Result in Higher Quality Solutions

GSA’s pre-competed contracts are available for government agencies to use and offer acquisition speed with pre-vetted vendors and the ability to quickly add customized requirements if needed.

  • Speed: Data shows pre-competed contracts save time and money compared to open-market acquisitions. Using pre-competed solutions can take months off of an open market acquisition and are perfect for acquisitions that need to be done quickly and efficiently. GSA provides scope reviews, training, templates and a range of acquisition assistance to help you use our contracts and programs most effectively. We’ll also help you look at options that may include other agency contracts to ensure you’re choosing the right solution for your requirement.

  • Breadth of vendors: 4,700 industry partners are on IT Schedule 70 alone offering everything an agency could need, including laptops, tablets, other commodities, and IT Services.

  • Supplier Relationship Management:  GSA’s suppliers are our partners. Our Network Services and GWAC providers work closely with GSA program managers to ensure agency needs are met through our solutions. See gsa.gov/technology for more information.

  • Savings: Governmentwide existing acquisition vehicles, like SmartBUY BPAs and IT Schedule 70, deliver cost savings by leveraging government buying power. SmartBUY saved government agencies about $184 million on software purchases in FY 2014 through the second quarter. We encourage customers to always negotiate additional discounts beyond listed prices.

  • Access to Small Business: 80% of Schedule 70 vendors are small business (SB), allowing set-asides for SB. Our pre-competed GWACs 8(a) STARS II, VETS and Alliant Small Business contracts are targeted solely for small business. GSA’s Reverse Auctions tool also makes it easy to meet small business goals by specifying SB in vendor solicitation criteria. Over 87% of reverse auction vendors selected this year have been small business.

  • Assisted Acquisition Services:  GSA’s Assisted Acquisition Services provides a range of assistance to help you throughout the acquisition process to include awarding and administering task orders on behalf of your agency. AAS staff are certified, contracting, project management and financial management professionals located throughout the United States, Europe, and Asia. AAS offers expertise in formulating and executing large, and/or complex Information Technology and Professional Services solution.

E-Tools Help You Be More Efficient

E-tools are another IT acquisition resource that empower customers, giving agencies more knowledge than ever before through the power of transparency and information.

Three comments I hear most often from customers are:

  1. I have IT requirements, but there are so many acquisition choices out there, I’m not sure which one best meets my needs.

  2. I need more data. Accessing prices paid information will help with budgeting, cost estimates, and negotiations.

  3. I’m struggling to structure my acquisition for innovative IT.

Our free e-tools were designed with these comments in mind. Our goal is to help speed up and make IT acquisition more efficient.

GSA’s IT Solutions Navigator helps users see which GSA IT acquisition options fit their unique requirements. Check off your acquisition requirements and IT Solutions Navigator will analyze your specific needs, and instantly tell you which solutions are the best choice(s). You can also chat with a solutions expert right from the Navigator page and/or contact us through phone and email for additional support.

Prices Paid tools speed up cost estimates and help with negotiation and savings. You can use our Prices Paid tool for GWACs and now Wireless BPAs for aggregate pricing information. (It requires a .gov or .mil login.)  Prices-paid pilot programs are underway for Schedules and our commercial satellite program, so stay tuned for when these and other prices-paid e-tools are available.

One more way to speed up acquisitions is to leverage existing IT acquisition templates and assistance. For example, we have Statements of Work and other templates you can use to reduce your upfront time and costs.

At the end of the day, resources are intended to bring results: In cost savings, innovative IT, acquisition efficiencies, small business awards, and regulatory compliance. Leveraging existing capabilities, e-tools and pre-competed contracts puts us closer every time in making wise IT decisions to deliver our missions.

Follow us on Twitter @GSA_ITS to join GSA’s IT acquisition conversation and for help.

How ITS helps small business make government stronger

Small business helps America innovate, create jobs, and grow. These small businesses also play a critical role in moving government forward, and ITS is dedicated to providing ample access and opportunity to connect government to small business. With Small Business Week upon us, I thought it would be a good opportunity to look at how ITS is helping small businesses and government work together.

Moving government forward

I’ve worked closely with small businesses for over two decades and I’ve learned that the size of a business has no correlation with its potential impact. I’ve mentioned before that small businesses are the engine for innovation. They have major roles across government in meeting today’s technology demands and requirements. Just in the past couple of years, I have seen small businesses provide:

  • Consolidation of inefficient and costly legacy systems
  • Implementation and integration of cloud technology into agency IT infrastructures
  • 24 hour help desk and support for critical DoD and civilian IT systems
  • Comprehensive life-cycle support to complex IT projects
  • Subscription services to mobile satellite services
  • Access to the most innovative and efficient IT hardware and software
  • Continuous monitoring for cybersecurity

This is just a small sample of how small business has supported government through our ITS solutions, but there are too many to list. The skills, capabilities, and expertise among small businesses are world class, and the variety of ways government utilizes small business shows just how effective these businesses are in supporting agencies’ missions.

How ITS is helping

At ITS, we are dedicated to helping small businesses compete and grow in the federal marketplace. We have a variety of solutions for agencies to access small businesses that allow them  to compete and agencies to meet their requirements in areas like:

It is not enough to just provide access to these small businesses, but we need to help them succeed. We provide training to small business on how to build their federal business and to our large businesses on how to create optimal partnering and subcontracting opportunities.

We are diligently working to provide small businesses all the tools to compete, but the proof of our success in providing opportunities is in the numbers:

  • 85% of vendors on Schedule 70 are Small Business
  • Projected $6.22B small business revenue through Schedule 70 for FY13
  • 100% of small businesses under our Commercial Satellite Communications program have won awards with a total value of over $8M
  • More than $7.6B has been obligated to our SB GWAC program  since its inception including our current Alliant SB, 8(a) STARS II, and VETS GWACs
  • 79% of our largest SB GWAC, Alliant SB, have won task orders
  • $534M has been awarded to small businesses through subcontracting on our Alliant Enterprise GWAC, which is 42% of all subcontracted dollars.

We’re celebrating Small Business Week now, but we continue to be dedicated to the success of small businesses year-round. If you’re interested in learning how you can use a small business to meet your requirements, contact our customer service representatives or leave a message below!

GSA Puts Sharing First

Federal Chief Information Officer Steven VanRoekel described his path forward for federal IT in a policy speech in Silicon Valley this October and again in the draft Federal IT Shared Services Strategy released just this month. He articulated a “Shared First” paradigm that will lead agencies to root out waste and duplication by sharing IT services, infrastructure, procurement vehicles, and best practices.

As the go-to partner for acquisition, GSA can help agencies go “Shared First”. We are ready to leverage our deep experience in working with customers across government to address their most challenging IT acquisition problems.

Shared IT services

The draft Shared Services Strategy requires agencies to move two “commodity IT services”—back-office IT services common to every agency—to a shared environment by December 31, 2012.

We have provided shared IT services to dozens of agencies over the years. For example, over 90 federal agencies use our USAccess identity management service to issue and manage their employee ID cards.

We are excited to help customers think about how to further consolidate their IT systems.

Shared infrastructure

Before the Federal Data Center Consolidation initiative, the federal government warehoused its data in over 3,000 data centers, tying up outsized amounts of capital and real estate and resulting in higher emissions.

According to VanRoekel, the federal government will close 1080 data centers by the end of 2015, with an estimated cost savings of $3 to $5 billion. GSA is working with agencies to achieve these savings by migrating to shared infrastructures through our data center services and cloud solutions.

Using a shared infrastructure also enhances service, since agencies can rapidly scale their capabilities up and down to match their mission needs, and recover more quickly after an emergency.

Shared procurement

Agencies also use GSA vehicles to minimize their contracting overhead. The State Department has done this by consolidating more than 100 existing task orders down to four through our Alliant and Alliant Small Business Governmentwide Acquisition Contracts (GWACs) for a secure network infrastructure.

When agencies buy alone, they also miss out on the volume discounts available when the government pools its buying power. Customers can get these kinds of discounts from the SmartBUY software program. GSA is also defining new ways for federal, state, local, and tribal government organizations to aggregate their demand by buying IT products as a commodity.

Shared best practices

GSA helps agencies use current best practices in contracting by posting sample statements of work (SOWs) for many of our contracts, such as Alliant and Connections II.

To support common standards, we aligned two GWACs (Alliant and Alliant Small Business) with the Federal Enterprise Architecture (FEA) and Department of Defense Enterprise Architecture (DoDEA). This means agencies can more easily use past SOWs and report their IT investments to the Office of Management and Budget (OMB). It also means that the scope of both GWACs grows and changes as vendors’ technology capabilities grow and change, without requiring a technical refresh.

Give us your feedback

I encourage everyone involved in government IT acquisition to review the federal Shared Services Strategy (PDF) and provide comments. For background, you can watch VanRoekel’s speech or read a transcript. I’d like to know how you plan to use a “Shared First” approach for your agency – please leave a comment or find me on Twitter!

Big Opportunities for Small Businesses

At GSA, we promote small businesses because they are engines of innovation. They’ve got insights and expertise and I love working at an agency that helps them grow and compete in the federal marketplace.

So I’m thrilled that on July 29, 2011, 599 small businesses from across the country received awards on our 8(a) STARS II Governmentwide Acquisition Contract (GWAC). Now in its third generation, 8(a) STARS II is a streamlined program making it easier for government agencies to purchase IT services and meet small business contracting goals. At the same time, the new contract creates real opportunities for these companies to grow in communities across 38 states.

I have seen first-hand what small businesses can do to help government operate smarter and more efficiently. They helped transform GSA’s IT systems, enabling one third of our employees to telework.  They are providing the Federal Acquisition Service’s Chief Information Officer with critical program and application management support. They are even helping us find more environmentally sustainable solutions for our operating environment, something that will reap benefits for years to come.

But don’t just take my word for it. The Department of Defense is now encouraging its acquisition community to use GSA’s Alliant Small Business, 8(a) STARS, and VETS GWACs to access small businesses’ creativity and innovation. The Navy is using Alliant Small Business as part of its IT Services Strategic Sourcing Initiative, something that will ultimately save them money and resources so they can focus on other mission critical activities.

At GSA our commitment to small businesses — such as the 8(a) STARS II program — is a big deal, and we remain committed to working with them and our agency customers to build a stronger America. Let me know how we can continue to do this by leaving a comment or reaching me on Twitter.

General Sustainability Administration?

A recent blog post questioned GSA’s recent focus on sustainability as well as our ability to deliver innovative information technology (IT) solutions.

I think that GSA’s pursuit of sustainability is the best way to improve how we deliver innovative IT solutions.

The Business of Sustainability

The real issue here seems to be how we define sustainability—is it a separate environmental bonus or is it woven into the fabric of how we do business?

GSA is obviously motivated by environmental concerns—as demonstrated by Administrator Johnson’s Zero Environmental Footprint (ZEF) “moonshot” goal—but the real impact of our sustainability effort is more nuanced.

Sustainability is a platform through which GSA and all government agencies can tackle their most critical business challenges:

  1. Organizational Change: Sustainability acts as a North Star for government and industry, inspiring change and creating a ripple effect.
  2. Operational Effectiveness: Sustainability allows us to reframe the national conversation on budget cuts as an opportunity to create less waste and use our resources more intelligently.
  3. Innovation: Sustainability is what motivates us to develop and agencies to adopt cutting-edge IT solutions, such as cloud computing.

Driving an organization towards a sustainable future is not just about creating a greener, cleaner environment for future generations—it’s also about being smart about our limited resources, and inspiring lasting change and innovation for future efficiencies.

Do More with Less

Sustainability is not a problem; it’s the answer. Here’s why:

Sustainability is a major differentiator for GSA offerings because it’s something our customers want and need. For example, the federal government is the single largest consumer of energy in the United States. That means that when GSA provides an IT solution that requires less energy to achieve the same results, we’re not only going “green” for the environment, we’re also saving “green” for our customers by cutting costs and waste.

Including sustainability into our comprehensive IT solutions improves the acquisition process. For example, we’re incorporating sustainable acquisition into the IT Schedule 70 program as well as our large IT governmentwide contracts (GWACs), such as Alliant and 8(a) STARS, which have already broken records and outpaced many previous contracts.

Our GWACs save our customers time and money precisely because they are designed to meet every agency need:

  • achieving socioeconomic credit
  • improving cybersecurity
  • fulfilling mission goals
  • attaining sustainability

As I see it, delivering integrated services is a major driver to improving GSA’s ability to meet our agency customers’ needs. In fact, GSA can only be a leading IT solution provider by factoring sustainability into everything we do.

From the start, GSA’s sustainability initiative has been about delivering a more efficient, cost-effective, and innovative government for the American people.

Let’s continue this conversation. Leave me a comment. Tweet me. Post a link to your own blog. Open communication will only make us better.

Government IT Forecast: Cloudy with a Chance for Myth-busting

I was happy to see so many of you at the 2011 Interagency Resources Management Conference (IRMCO), GSA’s preeminent forum for promoting innovation, transparency, and collaboration among government and industry leaders. The conference was a unique opportunity to put our heads together on the key initiatives that will transform government management.

I was fortunate to sit on a great panel with Karen Lee, from the Office of Management and Budget’s (OMB) Open Government for Federal Spending Transparency Initiative and Patrice McDermott, Director of OpenTheGovernment.org. We had a great discussion on how open government can drive improved government performance.

I’m a big fan of open government and increased communication, particularly as it relates to better, smarter government acquisitions. This issue is really driven home by the Office of Federal Procurement Policy’s recent must-read “myth-busting” memo, which basically debunks some of our overly cautious interactions with industry.

In the same spirit of myth-busting and improved government performance, I’d like to debunk some cloud computing myths. OMB has taken an aggressive stance on cloud. We’re all on the hook to move three systems to the cloud by 2012. I’m here to tell you that it can be done intelligently and securely.

Myth #1: Cloud can be anything

With any great innovation comes the temptation to repackage the old as new. You almost can’t open a government or tech trade publication today without seeing the word cloud. But not all cloud offerings are created equal: they must adhere to five essential characteristics. For a brief but thorough explanation, check out the very cool GSA Federal Cloud Computing Initiative video on YouTube.

Myth #2: Public clouds are not secure, and agencies can’t control security requirements

Public clouds are not inherently secure, but, with a little guidance, agencies can put in controls to achieve an acceptable level of security based on the confidentiality, integrity, and availability of the data.

First of all, off-the-shelf security terms are negotiable. Open communication with industry can help agencies define their unique requirements as well as a little help from the cloud experts at GSA.

Second, keeping information systems secure takes constant work. In some cases, cloud service providers may be in a better position to make necessary changes to control risk than if we operated every system ourselves.

Third, agencies can choose what to push to the cloud. Not all systems and data have the same security requirements; not everything is appropriate for cloud. By carefully moving appropriate components to cloud, both cloud-based systems and premise-based systems can become more secure.

Myth #3: Agencies will lose control of their data

Agencies can enforce strict Service Level Agreements (SLAs) for the handling of their data and should build into their requirements a prohibition against data-mining and monetizing.

Myth #4: Moving to the cloud is difficult

Difficult and easy are relative terms. If an agency is facing a technology transition that requires a large capital investment, say in hardware, then making that technology transition may be easier and faster in the cloud. However, every time you move data or applications, there is risk—regardless of whether you move the data or applications to the cloud or different platforms in your own data center.

Good practice in technology generally dictates that systems, applications, or data be moved in pilots or phases. Moving to the cloud is no different. Agencies can move component by component, on a timeline that makes sense for them.

Whatever an agency decides with cloud, GSA can make the acquisition process easier.

GSA is developing cloud-specific blanket purchase agreements that will soon be available to customers for Infrastructure-as-a-Service (IaaS) and Email-as-a-Service (EaaS)—based on what we’ve learned from our own cloud-based email procurement and proactive discussions with industry. These vehicles will make it easier for our customers to compare services and acquire what they need from the cloud. See “The Cloud: Battle of the Tech Titans” in Business Week, which explains how cloud is being used today.

To meet immediate needs, we already have existing contracts in place—Alliant and Alliant SB GWACs, and IT Schedule 70—that offer cloud services.

Customers are using all of these acquisitions today to buy cloud-based solution, and they can do those acquisitions quickly.

FACT: Cloud Computing Enables Good Government

We’ve all received our cloud marching orders, but OMB mandates are not the only reason to move forward. Cloud computing is a step forward in addressing the really big challenges we face: budget and deficit crises, increasing greenhouse gas emissions, and a population in need of critical government services.

Cloud computing will enable a more efficient, sustainable and effective government for the American people.

GSA can help. Come talk to me. Together we can transform government.

New Endings, New Beginnings: Looking Ahead to 2011

It’s now been just over a year since I launched the Great Government through Technology blog. I hope you’ve enjoyed reading it as much as I’ve enjoyed writing it. It’s the thoughtful discussions I’ve had with you—our valued customer agencies, industry partners, and government colleagues—that prompted me to write this blog in the first place.

As you may know, I will be retiring this month. For my last two years as Assistant Commissioner of GSA’s FAS Office of Integrated Technology Services (ITS), I’ve had the good fortune to work with great people and oversee a number of exciting initiatives: the successful rollout of GSA’s Alliant and Alliant Small Business GWACs, the Future Commercial Satellite Communications Services Acquisition (FCSA) in partnership with the Defense Information Systems Agency (DISA), and the awarding of Infrastructure-as-a-Service contracts, GSA’s first cloud offering.

GSA has proved its commitment to greater agency and industry partnership, acquisition innovation, and operational excellence.

Looking Ahead to 2011

For my final post on the Great Government through Technology blog, I’d like to look ahead, rather than reflect on the past. Here’s what I see on the horizon for federal IT and GSA in 2011.

Sustainability, cybersecurity, and cloud computing offerings have reached or passed their tipping points. In addition, budget concerns, increased oversight, and a serious need for better IT project management will lead to smaller IT acquisitions and greater collaboration.

Sustainability. With the President’s Executive Order (EO) 13514: Federal Leadership in Environmental, Energy, and Economic Performance, government agencies must become more sustainable. GSA, among others, must help achieve “greener government.” At the same time, agencies will be driven by budget concerns to seek out technologies that offer greater operational efficiency and sustainability.

Cybersecurity. Innovative acquisition solutions are critical to securing our nation’s digital infrastructure. GSA must address agencies’ current requirements and anticipate their future needs. The next generation of cybersecurity offerings must entail fully integrated solutions made up of pre-authorized products and services.

Security needs and budget concerns will require increased cross-agency partnerships, such as the DoD and DHS Cybercommand Memo of Understanding (MOU) and will spur experimentation with industry-government partnerships to leverage government buying power and private sector best practices.

Cloud Computing. Cloud computing may prove to be the nexus of sustainability, cybersecurity, and IT organizations’ need to stretch their funding. In line with these concerns and the federal CIO’s “cloud first” policy, cloud will become the default option for IT operations. Hybrid clouds will proliferate. Pay-as-you-go, or subscription models, will become increasingly common. GSA’s Infrastructure-as-a-Service offering is only the first of great things to come.

Smaller IT Acquisitions. Agencies will seek out ways to make IT projects more manageable, cheaper, and less risky, to include breaking large-scale IT implementations into smaller projects issued under task orders to existing contract vehicles such as Alliant and Alliant Small Business.

Collaboration. Whether we’re talking about innovative partnership strategies such as FCSA, the DoD-DHS MOU, new Web 2.0 tools such as GSA’s Interact, or improved communication among acquisition and IT shops, increased collaboration will be key to improving IT project management.

The “Beat” Goes On

While GSA may face many challenges, 2011 will be an exciting year. Where there are challenges, there are also opportunities to innovate.

In the words of a former major league baseball commissioner, “Players turn over, owners turn over, and certain commissioners turn over. But baseball goes on.” Though I am moving on, I want to welcome Mary Davie, who will be taking my place as Assistant Commissioner of the GSA FAS Office of Integrated Technology Services (ITS).

As former head of the GSA FAS Office of Assisted Acquisition Services (AAS), Mary’s IT acquisition experience, innate understanding of customers’ needs, and proven leadership ability make her uniquely suited for leading ITS and working with you to realize the vision of Great Government through Technology.

GSA as Acquisition Enabler: Alliant Hits $1 Billion

Parents like nothing better than to see their children grow up and succeed.

For my colleagues and me, last week—when the contract surpassed $1 billion in the value of task orders issued since its launch—was like Alliant’s high school graduation.

Despite some challenges, Alliant reached the $1 billion mark more quickly than its recent predecessors ANSWER and Millennia. It has demonstrated its value to our industry partners and customers, and GSA remains firmly committed to supporting it.

A few points about Alliant’s success:

  • All Department of Defense (DoD) branches and many civilian agencies, including Homeland Security and the State Department, use Alliant;
  • Twenty-four of 59 prime contractors have won awards on 45 task orders;
  • GSA has received an average of four bids per task order and not a single protest—demonstrating fair, open competition;
  • Both the largest and most innovative IT projects across government, such as Smart Buildings, use Alliant.

From Alliant’s success, we can also draw conclusions about the state of the acquisition world.

There has been a lot of discussion on the blogosphere about GSA and its imagined or real intentions toward other agency GWACs.  In light of Alliant’s success, my only comment is to echo Administrator Martha Johnson’s question:  “How do you … be a real agent for procurement, not the procurement enforcer?”

I want agencies to use Alliant, as well as our small business GWACs, because these contracts meet their needs, not because the Office of Management and Budget (OMB) has mandated their use.

Recently, industry groups have expressed concern about duplicative indefinite delivery-indefinite quantity contracts.  I know firsthand from my industry experience that vendors feel compelled to bid for all or as many contracts as possible. This bidding ends up costing tens of thousands of dollars each, or more. These costs are not just the “cost of doing business”; they are passed on to the government and eventually to the taxpayer. I don’t see how that benefits anyone in the long run.

Agency acquisition officers face two critical issues: the time cost of money and the availability of an already stretched acquisitions workforce.  Agencies looking to avoid paying a GSA or other GWAC fee by creating their own contracts may not save money or time in the long run.

As Administrator Johnson has noted, our challenge is “not about mandates or market changes”; it’s about what GSA can do to meet our customers’ needs. Results on Alliant and our small business GWACs show us that we are on the right track; now we must execute on that vision.

So let me know in your comments below: what do you need? What are your requirements? What—and how—can we serve you better? How can we make your job easier?